libre office 4 will not install on windows 7 64 bits

libre office 4 will not install on windows 7 64 bits

The installer stops with the messagebox open, nothing happens anymore.
Tried several times with new donwload no result

I was not able to install because the installer popped up a window saying “Please exit LO3.3 and the LO3.3 Quickstarter…” none of which were open. There is advice somewhere that LO < 3.4.5 need manual uninstall before upgrade. So I tried to uninstall from the control panel, and it failed with the same popup.

The way I managed to uninstall 3.3.5 was to re-run the installer, which happened to be still be in a folder on my desktop called “LibreOffice 3.3 (4e3abdad) Installation Files” , I just doubled clicked the .msi in there, confirmed the scary questions, and when it asked, selected ‘remove’.

That succeeded, and after that the 4.0.2 install went fine.

Hi @brnrds,

Sorry to hear that you’re having trouble with the installer. Have you successfully installed any other version of LO on this computer?

The problem could stem from a corrupt installer like this:

Do you know how to check the md5sum of a file? If so, you can grab the appropriate information from this page:

(you can also use that page to try downloading the installer from a different mirror, if you think that might be your problem)

@brnrds – just checking in with you. Have you gotten LO 4.0 to install on your computer?

The second link (with md5sum info) is currently a 404.

@greggo – For the current LibreOffice 4.0.2:

http://download.documentfoundation.org/libreoffice/stable/4.0.2/win/x86/LibreOffice_4.0.2_Win_x86.msi.mirrorlist .

Only the current versions (3.6.6 / 4.0.2) are available on

http://download.documentfoundation.org/libreoffice/stable/ .

Older versions have been moved to

Index of /libreoffice/old .

@manj_k – please feel free to edit my answers to update links, etc…, as necessary :slight_smile:

@qubit1 – In this particular case: one for @Sisyphus :wink:

Have you tried installing as administrator?.

Maybe is a permission issue.

Right click the file and select Run as Administrator.