asked 2012-04-01 08:23:56 +0200

50 ● 2 ● 3 ● 8

When installing LO in Windows it insists that I have LO open or the quick start menu. I have closed both. I also have OOo and Lotus Symphony installed but have also closed them with their quick start menus. I tried uninstalling LO and starting from scratch with no luck. Any suggestions?

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answered 2012-04-01 10:09:44 +0200

Pedro

3218 ● 4 ● 23 ● 54

Load Task Manager (Ctrl+Shift+Esc) and End any process named soffice.exe soffice.bin and quickstart.exe in the Processes tab (you can sort processes alphabetically by clicking on the Image Name column).

Please Comment on your findings.

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You have the idea. However I had to find one more process that was related to Lotus Symphony. I have forgotten the name but in the description it says Lotus Symphony. After doing what you said as well as this last part it continued the install. Thanks!

crazykiwi ( 2012-04-01 16:53:24 +0200 )edit

answered 2012-04-20 21:28:08 +0200

jezza
26 ● 1

Brilliant. Many thanks for the help. A warning for anyone who is already using OpenOffice and trying to install LO

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Asked: 2012-04-01 08:23:56 +0200

Seen: 222 times

Last updated: Apr 20 '12

Install insists that LO is already open