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Fatal Error Mac Launching 3.6

asked 2012-08-18 09:04:00 +0200

samdiener gravatar image samdiener
1 1

updated 2012-08-28 11:22:00 +0200

tohuwawohu gravatar image tohuwawohu flag of Germany
1812 13 40

Hello, I tried downloading and running version 3.6. I got the following error message: "Fatal Error: The application cannot be started. Failed to updatefile:///Users/samdiener/Library/Application..." and then a very long string of what look like Japanese or Chinese characters.
I use an Intel Mac with the latest version of OS X Lion. I saw that some Windows users had some similar problems, but I haven't seen anyone else using a Mac posting about this. Thanks for any help. In Peace, Sam

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answered 2012-08-28 10:07:57 +0200

manj_k gravatar image manj_k
5927 4 35 51

Maybe related to → Release Notes 3.6 • Most annoying bugs:

Various problems with bundled extensions. This includes, but is not necessarily limited to the below issues. Workaround: manually remove the per-user cache for bundled extensions and restart LibreOffice. How to do this is platform-dependend.
On Linux, in a terminal window enter “rm -rf ~/.config/libreoffice/3/user/extensions”.
On Mac OS X, in a Terminal window enter “rm -rf ~/Library/Application\ Support/LibreOffice/3/user/extensions”.
On Microsoft Windows, in a Command Prompt window enter “rmdir /q /s %appdata%\LibreOffice\3\user\extensions” (and note the requirement to restart LibreOffice twice, see above).
fdo#53006

See also:
Release Notes LibreOffice 3.6.0 Final (2012-08-08)
Fatal error

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fdo#53006 has status RESOLVED FIXED.

qubit ( 2013-02-22 09:54:49 +0200 )edit
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answered 2012-08-27 22:35:28 +0200

mjc gravatar image mjc
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I have the same problem on Lion. I get this message (on both 3.5.5 and 3.6.0):

The application cannot be started. [context="bundled"] caught unexpected exception!

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Asked: 2012-08-18 09:04:00 +0200

Seen: 220 times

Last updated: Aug 28 '12