LibreOffice 3.5 fails to install

answered 2012-02-26 06:15:40 +0200

altphysiker
11 ● 1

I too downloaded 3.5 from the same layerjet.com mirror on a Windows 7 x64 system and got the same installation error. While looking at other similar postings, I found some Mac users who had similar problems that were due to corrupted files on one mirror. I could not find a way from the libreoffice web site to specify a mirror; so I looked in other places. I found the 3.5 package on tucows.com and downloaded it from there. Tucows.com does not have the helppack download available. I was able to install the package from tucows.com and the helppack package downloaded from the layerjet.com site. Apparently, the layerjet 3.5 package is corrupt, but the helppack package is good.

answered 2012-08-02 12:42:47 +0200

R-U-Bn
1 ● 1
http://e-motiv.net/

updated 2012-08-02 12:47:06 +0200

I tried everything I found and nothing worked on Windows 7 64b, untill I found this:

Workaround since 3.5.4 RC2: Run installer as follows:

msiexec /i [installer] VC_REDIST=0

Thanks to David Dernoncourt's post

All the things I tried:

• if service "Windows Modules Installer" is missing. ( It wasn't missing, it was even "started" )
• Keeping "Windows Modules Installer" service on manual, stopping it and trying to install again Same result. Funny: it's not started at all, ever. STtys not started. (Manual should start it when requested!)
• Stopping and restarting WMI and then starting setup
• Deleting values under registry key HKLM\SOFTWARE\Microsoft\SQMClient\Windows\DisabledSessions
• Reinstalling dotnet (developer edition, x86 x64)
• Reinstalling "windows installer" is not on option on windows 7 (redistributable for 5.x doesn't exist)
• Full (<->Customized) Running installer with default options (otherwise always custom, because it's not in the language I want)
• sfc /scannow Windows Resource Protection found corrupt files but was unable to fix some of them. But this is to my opinion, as stated above, possibly normal Windows status for a developer laptop where some installs have that effect.
• Same, but in elevated prompt.
• rename "C:\Windows\System32\mscoree.dll" to something, install, rename it back (with some file permission handling)
• .NET 2 specific update (in elevated prompt): "%windir%\Microsoft.NET\Framework\v2.0.50727\ngen.exe update" That command failed to: " Failed to load dependency Microsoft.VisualStudio.OLE.Interop of assembly...cannot find file specified" but finished.
• WinSxS folder remove VC90.CRT ?? (A lot of ownership taking and permission handling via elevated command prompt) E.g. "takeown /F vc90 /R" -> Success all "cacls vc90 /e /p [User]:F" -> processed all Drag all thos folders (presented via find in explorer) (I had to shutdown explorer because it was accessing some of these files and move each folder ind.) Only amd64vc90.crt folders (not in manifests folder) Leftover vc90.crt folders (all x86_) Leftover vc90 folders

• I had 3 "Microsoft Visual C++ 2008" entries in "Remove programs" and removed them.

• CCleaner (incl. registry)

• Windows Install Fix tool (replacement for CleanUp utility)
• Registry RegistrySizeLimit fix HKEY_LOCAL_MACHINE\System\CurrentControlSet\Control, Key: RegistrySizeLimit Type: REG_DWORD Value: 4294967295 - as base Decimal
• msiexec /i "D:\Downloads\LibO_3.5.5_Win_x86_install_multi.msi" VC_REDIST=0 (http://notepad.patheticcockroach.com/3041/libreoffice-3-5-1-install-less/) WORKS

answered 2012-08-21 22:38:56 +0200

kdn
1 ● 1

updated 2012-08-21 23:15:40 +0200

Latest releases (including 3.6.0) fails to install when downloading directly from http. Getting from torrent, installs without a problem (md5 sums differ).

answered 2012-07-20 16:53:42 +0200

vdrb861
1

after three failed attempts to install version 3.5.3 with error 1335, i downloaded v3.5.5, after 2 install attempts, still encountered the same error 1355. both torrent files downloaded from Libre Office.

here's what i tried that worked (to my surprise)... blocked internet and disabled (avast7free) antivirus, then i got it installed on win7homepremium x86 without errors!

hope this helps!

answered 2012-04-03 18:49:35 +0200

jaysauce
1

Click on the "Info" link underneath the main download link and it will take you to a list of mirrors.

I downloaded the one from the ibilio.org mirror and it worked perfectly.

answered 2012-03-02 12:32:19 +0200

jimaman
1

Attempted install on Windows 7 x64 fails consistently when I run the .msi file after a direct download. The message is: The WIndows Installer Service could not be accessed.

The BitTorrent version also fails. This message is: Windows Installer cannot be found.

Both of these are suspect, because the Windows Installer Service has been used in the last several days for other programs.

answered 2012-02-27 13:40:00 +0200

Josep
1

Trying to install LibO_3.5.0_Win_x86_install_multi.msi over Windows XP SP3 always appears a message telling that I should leave from LibreOffice 3.5.0 . But I had not it yet installed (nor previous version). So it fails.

About md5 of LibO_3.5.0_Win_x86_install_multi.msi I get 5be60f638b0f4eb60994d633a12ccb57 (that does not match with the previous one from Anonymous). I have used the tool "MD5sums 1.2 freeware from Jem Berkes -http://ww.pc-tools.net/" with the simple command line as follows: md5sums libO_3.5.0_Win_x86_install_multi.msi

Downloading it from "Tucows.com" I get the same MD5 (5be60f638b0f4eb60994d633a12ccb57).