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asked 2012-08-22 23:46:54 +0200source42
One of my hard drives has failed and I have been able to reinstall most of my programs on another hard drive, but I have run the uninstaller to get rid of LibreOffice, but it wont work as it can't find the previous install. I have tried registry cleaners, but it still can't remove the error of halting when it can't find the old install, both on uninstall or reinstall.
answered 2012-08-23 00:46:12 +0200vsfoote
You don't say what OS, but we'll assume a MS Windows load since you are talking "uninstaller".
What are you trying to retain from the prior installation? If nothing, simply delete the per user configuration folders C:\Users\<username>\AppData\LibreOffice
Delete the program files C:\Program Files\LibreOffice 3.6 (C:\Program Files (x86)\LibreOffice 3.6 for 64-bit)
Open the registry editor and delete HKEY_LOCAL_MACHINE\SOFTWARE\LibreOffice (HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\LibreOffice for 64-bit)
as well as delete HKEY_CURRENT_USER\Software\The Document Foundation
Close registry editor, and reboot.
Should be clean for an installation with the .MSI Windows installer.
answered 2012-08-23 01:45:44 +0200source42
Success! Deleting the first Reg key did the job, the second didn't exist. I've been putting this off for a month, many thanks for your help!
answered 2012-08-23 01:25:51 +0200source42
Yes, Windows 7, apologies for lacking information. I will remove the "C:\Users\<username>\AppData\LibreOffice" and let you know if it works.
answered 2012-08-23 01:32:28 +0200source42
It got nearly through the install then same error again, I will try the next step.
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Asked: 2012-08-22 23:46:54 +0200
Seen: 60 times
Last updated: Aug 23 '12