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libre office 3.6.2 help file contains a virus per norton internet security

asked 2012-10-05 16:54:51 +0200

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updated 2013-02-08 11:22:51 +0200

manj_k gravatar image manj_k
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I just downloaded libre office 3.6.2 and its help file. Norton Internet Security flagged and removed the help file installer for containing a virus

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answered 2012-10-05 18:57:50 +0200

manj_k gravatar image manj_k
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updated 2012-10-11 04:30:44 +0200

Probably due to "WS.Reputation.1".
It isn't a virus, but Symantec's "the wisdom of crowds". ;)

WS.Reputation.1

Read more... → WS.Reputation.1.

You may restore the file from Norton's "quarantine"
via "Security History → Quarantine → Options" (→ detailed).

[By the way: I could install "LibO_3.6.2.2_Win_x86_helppack_en-US.msi" without any problems, but now a manual "insight network scan" with Norton Internet Security removed this file (with a recoverable backup in the "Security History Quarantine").]

Edit 2012-10-11

See also → Bug 55681 - LO3.6.2 Built-in Help package does not install
Status: RESOLVED NOTOURBUG

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answered 2012-10-16 10:11:44 +0200

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updated 2012-10-16 10:11:44 +0200

kevinICdesigner gravatar image kevinICdesigner
3 1 4

Norton seems to have fixed this recently. I can now install the help file. Thanks for your attention.

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answered 2012-10-11 17:10:22 +0200

bllgvn gravatar image bllgvn flag of Canada
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http://bllgvn.wordpress.c...

Personally, for an Anti-Virus I use Microsoft's own Security Essentials, I've never had false positive, nor have I had problems with malware on my system. Might be something to consider when you subscription for Norton comes up for renewal. you can find it at http://windows.microsoft.com/en-US/windows/products/security-essentials if you're interested.

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Asked: 2012-10-05 16:54:51 +0200

Seen: 293 times

Last updated: Oct 16 '12