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This problem has continued to occur intermittently as I have worked on a presentation. A couple observations - not solutions: Impress seems to save the music link more often when it is mp3, but drop it more often with mp4. When adding the link to the music in TRANSITIONS, click on the down arrow in the sound box, go up to 'other sound', click and a dropdown box opens in which you select the sound file you want to add. There are two ways, at least 1. click on the OPEN next to the filename puts it into the 'sound' box, or alternatively, put the cursor on the filename and double click - does the same. It seems to me that the file location is saved more reliably when the doubleclick method is used. Maybe these clues will aid someone else in solving the problem. In one Impress presentation I am working on I want there to be 3 separate sound clips: the first two are short separated by a couple slides, before launching the third and longer clip. AS things stand at the moment, the first and third clips launch properly and the second never launches. A puzzle.