# Revision history [back]

Have tried this using Linux Mint 18 & LO v5.3.1.2 and cannot find any problem as you described. Have tried this with Text box, formatted field, pattern field, group box, numeric field and time field. Have used flat, 3 D and no frames. All produce the same results - Help text is always displayed at, near or within the control.

Have tried this in Edit mode, Live mode from edit and Live mode and no problems detected.

Have tried this using Linux Mint 18 & LO v5.3.1.2 and cannot find any problem as you described. Have tried this with Text box, formatted field, pattern field, group box, numeric field and time field. Have used flat, 3 D and no frames. All produce the same results - Help text is always displayed at, near or within the control.

Have tried this in Edit mode, Live mode from edit and Live mode and no problems detected.

Edit:

With further information from @librebel I installed LO v5.1.6.2 on Ubuntu 16.04. The test was done on both Unity & Xfce.

Using the same test file from above (eight different controls), all displayed the Help context without a problem. Switching to Live mode, two of the controls only displayed a blank box with a yellowish background where the Help context was in Edit mode. Back in Edit mode, the difference was in the General properties of the controls - each had Text type set to Multi-line. Setting this to Single-line resolved the problem. Borders seems to have nothing to do with the problem.

Loaded LO v5.3.1.2 and the same problem occurred.

Back to Mint 18 system for further verification. Only difference now was in JRE. On Mint18 was using Open-JDK so switched to Oracle JRE 102 so both tests were equal. No change from original results on Mint 18. All worked as it should.

So, used same LO & same JRE on both systems with different results. As I really don't care for Ubuntu (just keep it for testing) I'll leave the next part up to you. If you find the fix, please report it back for others (and myself). I believe the final answer lies in color choices for the system or in the Theme used and here is why.

Using Ubuntu, on my system, the single line selection produced help text in white characters on a black background; the multi-line selection had a yellowish background with SEEMINGLY no text.

Using Mint 18, on my system, the single line selection produced help text in black characters on a white background; the multi-line selection had a yellowish background with black text characters.

Not positive, but it seems it may just be the color of the text in the multi-line help on Ubuntu is not showing because it is the same color as the background.