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can't find libre after installI

asked 2017-09-23 02:21:07 +0100

slubo gravatar image

Installed LibreOffice_5.4.1_Win_x64 in W10. I can't find it. Install went OK, but program didn't open, not in start menu, and can't find in program folders. I ran install again and still no go.

thoughts?

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answered 2017-09-23 11:25:20 +0100

Lupp gravatar image

Needinfo.
Did you accept 'create desktop Icon' or similar during install?
Did you accept the creation of file associations, probably also for MS-Office file extensions?
Did you look into your C:\Program Files\LibreOffice 5\program\ and find soffice.exe there?
How much time did the install take to run?
Did you install LibO first time or did you an install for update?

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First time install. I chose the default install. No choices. I didn't time install, but seemed normal and was expecting program to open. Install made it to the finish dialog. The program folder is NOT there.

This morning I attempted to reinstall and installer crashes. I can't UNINSTALL anything now because Libre is not to be found.... or at least not anywhere it should be. What a mess.

slubo gravatar imageslubo ( 2017-09-23 14:46:21 +0100 )edit

Very strange. Sorry! Not being an OS expert, I am afraid I cannot find a (the) solution without sitting at your controls, at least. Probably A rights problem?

You didn't answer my questions concerning "desktop icon" and "file associations". These steps missing would indicate a fudamental problem with the installer.
Where did you get the installer msi from?
Did you install as admin? For all users or only for the logged-in one?

Lupp gravatar imageLupp ( 2017-09-23 21:13:36 +0100 )edit
  • Yes, very strange. I download from Libreoffice.org. I chose "typical" install - nothing custom. Installed as administrator.

I downloaded again and attempted install again. Installer crashes.

Lupp, I need a bigger answer. :)

slubo gravatar imageslubo ( 2017-09-24 18:24:06 +0100 )edit

I just tried installing a totally unrelated program and can't because in spite of rebooting, I get an error stating there's another installation in progress.

I need some serious help with this now.

slubo gravatar imageslubo ( 2017-09-24 18:59:35 +0100 )edit

Sorry. Wrongly tried to force something unwanted on you?
I also run Win 10 and I install most of LibO releases and sometimes also developer prereleases. None of these problems here. I had serious problems with Win OS updates, however.
If your system refuses an unrelated install, the only (hopefully serious) advice I can give is to look for help in the Win world (forums or professionals). You may start with entering something like "Win 10 pending install" ino a friendly search engine.

Lupp gravatar imageLupp ( 2017-09-24 20:50:14 +0100 )edit
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answered 2017-09-24 23:15:16 +0100

slubo gravatar image

I thought Libre was the problem. It was not. It was Windows Installer. Your mention of problems with Win OS update clicked as Windows updated this past week. I suspect that's what broke the installer. Libre and other program installed no problem after following directions on following page.

https://answers.microsoft.com/en-us/w...

Big thanks!

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Asked: 2017-09-23 02:21:07 +0100

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Last updated: Sep 24 '17