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Unable to access ONLINE HELP [closed]

asked 2013-02-28 13:09:03 +0200

petef. gravatar image

updated 2015-10-25 01:18:25 +0200

Alex Kemp gravatar image

I am new to LibreOffice. I cannot access LibreOffice Online Help without getting a Security Certificate Error from IE (screen shot below). Is this a general issue, or am I the only one?

I still don't have an answer to this problem, and am unhappy about ignoring the warning.

I have tried inserting "www" as suggested, but page doesn't exist.

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Closed for the following reason the question is answered, right answer was accepted by Alex Kemp
close date 2015-10-25 01:16:14.784750

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answered 2013-03-01 04:30:09 +0200

ROSt52 gravatar image

updated 2013-03-01 04:31:50 +0200

I just tested https://help.libreoffice.org and had no problems

  • XPprof/SP3
  • Firefox 19.0
  • Aviar Internet Security daily updated

But MS IE v8.0 showed the same message as you got.

Solution: Install Firefox...

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but keep your MS IE you might need it for some MS specific sites.

ROSt52 gravatar imageROSt52 ( 2013-03-01 04:33:04 +0200 )edit
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answered 2013-02-28 15:52:57 +0200

qubit gravatar image

Hi @petef.,

The certificate for https://help.libreoffice.org (libreoffice.org) is up to date and working for me using FF 19.0 on Ubuntu 12.04.2. Here's the issuer of the certificate:

CN = StartCom Certification Authority
OU = Secure Digital Certificate Signing
O = StartCom Ltd.
C = IL

Are you using an old version of Windows and/or an old version of Internet Explorer? Please try downloading the latest version of Firefox and see if that solves your certificate issues.

Good luck!

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That looks like Windows XP Media Center. I'm guessing that it doesn't like that the certificate is not specifically for the subdomain. I've seen that before.

ACupOfCoffee gravatar imageACupOfCoffee ( 2014-01-27 07:40:49 +0200 )edit

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Asked: 2013-02-28 13:09:03 +0200

Seen: 137 times

Last updated: Mar 01 '13