mail merge won't send email -- Google warning LO Writer='less secure app'

asked 2018-08-08 03:00:48 +0200

default_abuser gravatar image

updated 2020-10-07 11:58:35 +0200

Alex Kemp gravatar image

LO will not send emails via mail merge.

I've used LO 5.5 and 6, on Windows 7 and 10, at work and now at home, two different smtp servers (one gmail, one for work), and more security/authentication/port combinations than fit on two bingo cards, and nothing works.

Tools->Options->LO Office Writer->Mail Merge Email->Test Settings can frequently be successful on both lines with both gmail and my work smtp; but even when a configuration passes that test Writer is still not successful at actually sending email. When you click [send email messages] I frequently get "connection..established" "17 of 17 emails sent" (erroneous tho, none are actually sent) then right below it, the awful truth at the bottom line: "Emails not sent: 17." Then down below it shows "sending failed" on on the individual emails.

I get indistinguishable behavior whether I'm using the gmail server or my work server. With both I can find multiple authentication/security/port combinations to pass the test, but none that will actually send email. Until I can get it to work with gmail my work ISP just wants to blame LO doesn't want to help me but I have to do this for work :(

Last but not least, during my tests Google sent me a security warning that an unauthorized app was trying to access my account and it asked me if I wanted to authorize "less secure app access." So I turned that on, thinking FINALLY I had solved it, but no. Still sent no sent emails from Writer. Thanks for helping.

update: work's ISP is getting no authentication requests from me on their logs when I try to send the emails. They say they have not blocked Libre in a firewall or similar and they basically shrugged their shoulders and will no longer help me. They say basically it looks like Libre's signals aren't leaving my office--at least, they aren't reaching the email server at the ISP.

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Perhaps I am very old-fashioned but it seems like an unnecessary complication of life, as you have discovered, to use a word processor to send e-mail. Why not send your documents as attachments to a regular e-mail message, using an e-mail client like Thunderbird or Opera or any of the many others?

ve3oat gravatar imageve3oat ( 2018-08-08 03:58:45 +0200 )edit

@ve3oat: supposedly because that's mail merge, and it could be used to automatize sending of auto-prepared mails to thousands of recipients.

Mike Kaganski gravatar imageMike Kaganski ( 2018-08-08 06:40:28 +0200 )edit

I have over 1,000 emails to send to members of my organization. They are not marketing emails, so we don't want to use Constant Contact as those members who have opted out of marketing emails would thus not receive this email we are trying to send, which we want/need all members to receive. Further, we have used mail merge features to customize each message for the particular member, including their name, account number, etc. Do you have a better free solution?

default_abuser gravatar imagedefault_abuser ( 2018-08-08 17:17:53 +0200 )edit

As recently as December 2017 we used LibreOffice to email tax receipts to all our members, thousands of customized emails sent with relative ease, which saved us a lot of money on printing and postage. Now that same feature can not be made to work even after many many hours of tinkering. This world is so frustrating.

default_abuser gravatar imagedefault_abuser ( 2018-08-08 17:20:31 +0200 )edit

The marvels of modern technology! It is too late to edit so please consider my earlier comment as "Withdrawn".

ve3oat gravatar imageve3oat ( 2018-08-08 20:15:04 +0200 )edit