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Cannot save Draw file

asked 2018-09-21 19:21:00 +0100

Dean Highland gravatar image

I have an ODG file that gives the following error when I try to save it:

Error saving the document Problem_Example:
Write Error.  The file could not be written.

I checked the permissions on the file, and they are fine. I also tried resetting my user profile, and that did not solve the problem.

After working with the file for an hour, I narrowed the problem down to one specific, and very odd, example. I can move a simple object in the drawing (for example, one of the red diamonds) and save the file, and no error is reported. However, if I select an open polygon consisting of two line segments (the eyebrow above the left eye), select the midpoint separating the two segments, and edit that point to change it from a "corner point" to a "symmetric transition" point, and then try to save it, the above error is reported. If I press CTRL-Z to undo the change, I can save the file with no error.

I am at a loss to explain this problem. Does anyone have any suggestions?


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answered 2018-09-21 19:38:46 +0100

Lupp gravatar image

updated 2018-09-21 19:42:34 +0100

Can not confirm the problem with your example file.
Did exactly the transformation of the left eyebrow you dscribed and save the change to the original file without a problem.

LibO V (release) under Win 10 in one of my workbench folders.

Changed File Problem_Example.odg

Did you already try to run LibO in 'Safe Mode...' to rule out user profile corruption?

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Thank you, Lupp. I tried restarting Draw in safe mode, but the same error occurs. I am using a different configuration than you. Sorry, I should have included this information in the original question: LibO Version Info: Version:; Build ID:; CPU Threads: 4; OS Version: Linux 3.10; UI Render: default; VCL: gtk3; Layout Engine: new; Locale: en-US (en_US.UTF-8); Calc: group Platform Info: Version = CentOS Linux 7; CPU = Intel Celeron J1900; Gnome Version = 3.22.2

Dean Highland gravatar imageDean Highland ( 2018-09-21 23:30:44 +0100 )edit

(Safe mode was not meant to mean system's safe mode.)
Did you try the (slightly) changed example?
Unfortunately I cannot help you concerning your specific configuration. was an unscheduled bugfix-release, published 2017-08-24. Due to the release policy of the documentfoundation that's "rather old". You may find help from another user with a very similar system/config (??).
Did you ever try a portable LibO? It should be runnable under Wine. It was when I tried some years ago.

Lupp gravatar imageLupp ( 2018-09-22 12:22:20 +0100 )edit

answered 2018-09-24 19:18:03 +0100

Dean Highland gravatar image

It's odd, but this is the work-around I found: First I draw a polygon (open or closed). Then with the polygon selected, I click on the menu item "Modify / Convert... / To Curve." After converting the polygon to a curve, I can then select a point on the polygon and use the "Edit Points" tool bar to change the point from a "corner point" to a "symmetric transition" point, and the file will save without an error.

Go figure...

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Asked: 2018-09-21 19:21:00 +0100

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Last updated: Sep 24 '18