Updated Libre Office to 6.2... yesterday. Can't open Writer.

asked 2019-03-08 22:49:26 +0200

linchave gravatar image

updated 2019-03-09 08:28:38 +0200

ebot gravatar image

Help! Do I have to restore to last auto Restore point 3 days earlier? My many files are listed under documents, but no access to them. I scanned for the update before downloading i and it looked ok when I went to Libre Office for available updates. Did I screw up and can I UNDO?

I bought current computer second hand from a "reputable" local, non-profit recycler, and it came pre-loaded with legitimate Windows 10 and Libre Office, and other common programs, which I adapted to from MS Word/ Publisher. etc but don't know where to find those licenses.

edit retag flag offensive close merge delete

Comments

Where did you download LibreOffice from? How did you proceed during the installation? Your files will not be lost when you install LibreOffice. Did your files possibly have a different program assignment? Then you can Troubleshoot. Read this Wiki-Site for Troubleshoot.

ebot gravatar imageebot ( 2019-03-09 08:26:46 +0200 )edit

Looks like this:

My many files are listed under documents, but no access to them

suggests that you see your files - in file manager? but you don't describe what "no access to them" looks like: do you receive error messages?

You need no personal license to use LibreOffice: it's free software, and using it, you implicitly agree with its license that grants you right to freely use it.

Mike Kaganski gravatar imageMike Kaganski ( 2019-03-09 08:32:36 +0200 )edit

Thanks. Here's more info. Avast was telling me my Libre Office was out of date. I went to LibreOffice.org and down loaded 6.2.1.2 from The Document Foundation as site suggested. I followed the prompts, for installation and don't think changed any defaults. Now nothing happens when I try to open Libre Office (ie Writer, Draw etc.. No error message just white screen. My many writings are still listed under documents, but trying to open any of them doesn't work.

Should I go to control panel /programs and try to repair or change the installation? How, or in which way? Should I Uninstall, download a fresh copy of LIBRE OFFICE, and then reinstall? Or should I just try restoring computer to 3 days before the problem. Would that restore the previous version that worked, and access to my files.

linchave gravatar imagelinchave ( 2019-03-09 21:34:42 +0200 )edit

If you remember which version of LO was before, then I'd advise to avoid restoring to some points (well - maybe I'm outdated, but I used to have bad experience with rolling Windows back to save points back in time). Better go to http://downloadarchive.documentfoundation.org/libreoffice/old/ and download your older version, uninstall your 6.2 and install the downloaded.

It's possible that you may also make 6.2 work - by resetting your user profile. Try that first (there's LibreOffice Safe Mode in your Start Menu for that).

Mike Kaganski gravatar imageMike Kaganski ( 2019-03-09 21:39:52 +0200 )edit

Mike Answered/commented: If you remember which version of LO was before, then I'd advise to avoid restoring to some points (well - maybe I'm outdated, but I used to have bad experience with rolling Windows back to save points back in time). Better go to http://downloadarchive.documentfounda... and download your older version, uninstall your 6.2 and install the downloaded.

It's possible that you may also make 6.2 work - by resetting your user profile. Try that first (there's LibreOffice Safe Mode in your Start Menu for that).

Linchave adds: Don't recall prior version. Should I try one of the 6.1 older updates from about the time I bought the computer? Is there anywhere on computer that it might be listed? Also I can't open Libre Office to get to safe mode.!THAT'S THE PROBLEM!!!!t So should I try the ...(more)

linchave gravatar imagelinchave ( 2019-03-09 22:48:01 +0200 )edit

You don't need to open LibreOffice first to get to the safe mode. You need to open your Windows Start menu, and look there for LibreOffice (Safe Mode).

Other than that - you can download any older version, try, and repeat that until you found what you need. Nobody can give you the definite answer without direct access to your system - so you need to take decisions yourself; advises are only advises.

Mike Kaganski gravatar imageMike Kaganski ( 2019-03-09 22:55:59 +0200 )edit