Is LibreOffice replacing documents with empty files?

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#1

Hi

I’m using LibreOffice 6.3 on Ubuntu 16.04. Last night I noticed a problem with a writer document .odt after I saved it. I closed LibreOffice, then went to open the file and it was empty. On my filesystem is appears as an empty text file (even with the odt extension). Then, this morning, when I wanted to access another document I had been working on last night, I find it too is now empty. Could LibreOffice being doing this? (My files are stored in the cloud and I work directly on them, so perhaps the problem is with the cloud storage - although I’ve never encountered such a problem before).

Regards
Cormac

#2

That would be a critical dataloss bug; it’s impossible to exclude such a possibility - please by all means do report this to bug tracker if you find it to actually be LibreOffice-related problem. Thanks!

#3

HI Mike

Thanks for replying. I’m going to see if I can isolate the problem: work on LibreOffice files on the local filesystem and see if the problem recurs.

Regards
Cormac

#4

Hi

Just want to provide an update of sorts. My two empty files (edited directly on cloud storage) mysteriously re-appeared with their original content some hours later, for no apparent reason. My initial suspicion that it was a LibreOffice problem was because of a repeated crash-restore cycle I had encountered when working on the files (and I had just upgraded to LO6.3), but my suspicions are now firmly aimed at my cloud storage.

Regards
Cormac

#5

Hi, I came accross this topic when found my second file empty after using Libre Office few months.

I had one CALC file few months ago, which became blank. I saved it, closed, then tried to open another day…some “text import dialog” appeared. I choose coding for language or something like this, confirmed and the file was blank. File size was 0B, so there is nothing at all, even if there were data before.
Today I found another file behave the same and empty, 0B size :frowning:

I also work on cloud directly (as @crowmack). It is pCloud. com in my case, so I wonder if this have something to do with working on cloud directly? Does anyone know? Should I work mainly on my machine to avoid losing data? Is it known issue?
These two files I lost were not of much importance, but I daily use one file which is SUPER-IMPORTANT to me and losing it would ruin years of work life. I have backups, but You never knows when it happens and it can rewrite correct file with corrupted :frowning:

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