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Libreoffice 6.4.3.2 Cannot Access HELP (F1)

asked 2020-05-01 22:07:31 +0100

Steve R. gravatar image

updated 2020-05-26 02:36:50 +0100

LeroyG gravatar image

A recent upgrade to LibreOffice "broke" accessing help. Attempting to access LibreOffice "help" results in the following error message: "Object not accessible. The object cannot be accessed due to insufficient user rights.".
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I had hope that the recent release of LibreOffice 6.4.3.2 might have fixed this, but it has not. I am using Linux Mint 19.3. I have also attempted a couple reloads of LibreOffice, but they never resolved the issue.

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answered 2020-05-26 02:29:08 +0100

Steve R. gravatar image

updated 2020-05-26 02:30:16 +0100

Fixed through an upgrade from the Linux Mint 19.3 PPA. You can now directly access on-line help with LibreOffice Version 6.4.4.2.

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The problem was not with the online help, but with the off-line help. The offline help still doesn't work after update.

joppla gravatar imagejoppla ( 2020-05-27 09:45:23 +0100 )edit
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answered 2020-05-01 22:32:52 +0100

This likely happens because of mismatch between used version of LibreOffice (from PPA?) and help pack (from OS repo). There's no corresponding help PPA, and the installed help (old type of it) doesn't match what LO expects.

You either may use online help, or not use PPA (revert to OS repo, or use TDF package, or try snap etc.)

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The version of LibreOffice from the Mint (Ubuntu 18.04) repository is "old" now. Mint 20 is expected to be released in a couple of months. In the meantime, I was hoping that the PPA version would be fixed.

Steve R. gravatar imageSteve R. ( 2020-05-02 01:59:50 +0100 )edit

Could fix that by completely removing everything related to LibreOffice and reinstalling from PPA by using the following procedure on Mint:

  • dpkg --list | awk '/ii/&&/libreoffice/||/libobasis/{print $2}' | sudo xargs apt purge -y ure uno3-libs
  • sudo apt autoremove -y
  • sudo rm -r /usr/lib/libreoffice/*

may be it could help you as well (don't care about libobasis appearing here. I do also use these command regularly to remove TDF packages)

Opaque gravatar imageOpaque ( 2020-05-02 12:15:11 +0100 )edit

Did not work. The next upgrade to Mint, Mint 20, is expected to be soon released. Thanks for suggesting.

Steve R. gravatar imageSteve R. ( 2020-05-03 19:24:29 +0100 )edit

I've installed Mint 20 and i still have this problem with off-line help. I have installed LO from the mint repo. LO 6.4.6.2

bkremers gravatar imagebkremers ( 2021-01-29 11:21:33 +0100 )edit
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Asked: 2020-05-01 22:07:31 +0100

Seen: 261 times

Last updated: May 26 '20