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libre office 4.1.3 won't install [closed]

asked 2013-11-14 15:53:50 +0200

Glenn gravatar image

updated 2015-09-10 11:25:18 +0200

Alex Kemp gravatar image

My system is Windows 7. The installer fails with: "The older version of LIbre Office can be uninstalled." It's looking for this: C:\Users\glenn\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\ILR4BKZU\

which doesn't exist. I can't uninstall from Windows "Programs and Features" because it says the msi file doesn't exist. (true) My current working version is 4.0.3 which is the last successful upgrade I have been able to do.

Error 1714. "The older version of LibreOffice can't be removed" I deleted everything by hand, removed everything from the registry and determined I do not have quickstart running on my machine.

What next?

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Closed for the following reason question is not relevant or outdated by Alex Kemp
close date 2015-11-14 15:01:44.057311


You might consider cleaning your registry before installation. Of course don't forget to backup, copy machine, files and registry-file before attempting to do anything with it.

MQ-818 gravatar imageMQ-818 ( 2013-11-14 21:01:43 +0200 )edit

I cleaned the registry of EVERY value including LibreOffice after I got the same exact error. I tried repairing the installation prior to cleaning the registry, but I didn't have the version MSI file and couldn't find the archive (found now). I don't know if 4.1.3 did the damage or if it was already corrupted. It was working fine the last time I used it. I think I had installed prior to this mess. Can't install any LibreOffice version now. I am dead in the water. Any links on Registry Cleaning to make sure I got rid of all the entries???

Gormfach gravatar imageGormfach ( 2013-11-29 06:01:03 +0200 )edit

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answered 2013-11-30 04:26:32 +0200

Gormfach gravatar image

Problem solved for the time being... Painless install of Open Office met my needs!

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Asked: 2013-11-14 15:53:50 +0200

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Last updated: Nov 14 '13