Every time I open an existing file, a curriculum, for example, editing it and go from nothing closes the program alone, and the image 1 appears, and a file folder in which this curriculum was (.lock.curriculum.docx~#.)
image 1
I click OK and the program stops responding, I have to finish it by Task Manager, I try to open again and this image 2 appears. I click Start Recovery, it retrieves the last change made (without my changes) and the whole process repeats: Close of nowhere> Ok> Lock> Manager> Close> I open a new> Recalls> Close from nothing …
image 2