We will be migrating from Ask to Discourse on the first week of August, read the details here

Ask Your Question

I updated my Libre Office & now I cant get my documents. Help, please.

asked 2021-07-18 01:11:17 +0200

Teaching Lady gravatar image

I need help with getting my documents after doing a Libre update.

edit retag flag offensive close merge delete


I need help with getting my documents after doing a Libre update.

What does that mean?

  • You can't find the documents (How do try to find)?
  • You can't open your documents (How do try to open)?
  • LibreOffice doesn't open at all?
  • Which operating system do you try "to get" (whatever this is) your documents?
  • Which version did you update to?

Please provide such information to avoid volunteers being required to write such all-inclusive answers as @Earnest Al did.

Opaque gravatar imageOpaque ( 2021-07-18 09:33:41 +0200 )edit

1 Answer

Sort by » oldest newest most voted

answered 2021-07-18 01:23:08 +0200

Earnest Al gravatar image

It is probably an anti-ransomware setting somewhere


You probably need to give LibreOffice full disk access from System Preferences > Security & Privacy. See this site on how to do it if you aren't sure: https://macpaw.com/how-to/full-disk-a... .


Allow LibreOffice access to Defender controlled folder

If you use Windows Defender and don't have a third party anti-virus, else go to 3rd party Anti-virus below

The below numbered list is from Use the Windows Defender Security app to allow specific apps

  1. Open the Windows Security by selecting the shield icon in the task bar or searching the start menu for Defender.
  2. Select the Virus & threat protection tile (or the shield icon on the left menu bar) and then select Ransomware protection.
  3. Under the Controlled folder access section, select Allow an app through Controlled folder access
  4. Select Add an allowed app and follow the prompts to add apps. You need to allow access to soffice.bin

3rd Party Anti-virus

If you do have a third party anti-virus go into settings and then look for something like anti-ransomware or folder protection. Have a look at the blocked apps list, if you see soffice.bin in there change it to Allowed (you might have to read AV help if not obvious). Otherwise go to the Allowed Apps setting and allow soffice.bin, this might not be easy so you might have to change the file type to All to see it and to add the Allowed list. Or you might have to start entering Soffice.bin before you can select it in the navigation dialog

navigation dialog starting to enter name

Note that 3rd party anti-virus might make files Read Only so you can create a new file but you can't save it subsequently. Sometimes, you might need to reboot after allowing a program access.

Cheers, Al

edit flag offensive delete link more
Login/Signup to Answer

Question Tools

1 follower


Asked: 2021-07-18 01:11:17 +0200

Seen: 31 times

Last updated: Jul 18