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Meta: upload images [closed]

asked 2012-06-17 12:23:44 +0200

tohuwawohu gravatar image

updated 2015-10-16 21:53:01 +0200

Alex Kemp gravatar image

Meta question on using "Ask LibreOffice": Uploading images doesn't work for me. As in this question, i get the error message "TypeError: data is undefined". Help doesn't help here, no FAQ, no meta forum as at stackoverflow. Is there any other possibility then post such errors in the "main forum"?

After all, the FAQ ("Still have questions?") states that users should ask here if the FAQ doesn't answer a issue. So, those questions shouldn't be treated as off-topic, or otherwise, you should change the FAQ.

EDIT: same is true for attaching the image file instead of embedding it. Tried with JPG and PNG, file size between 35 and 41 kb.

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Closed for the following reason the question is answered, right answer was accepted by Alex Kemp
close date 2015-10-16 21:53:45.075995


What type of image do you want to upload (.jpeg, .png, .bmp)? What size of picture? Perhaps it will be easier to place the image in a Writer document and upload .ODT?

JohnSUN gravatar imageJohnSUN ( 2012-06-17 12:33:17 +0200 )edit

@JohnSUN; I tried to upload png screenshots to ilustrate an answer. I made sure there are no blanks or other strange characters in the file name, but this didn't help. The png has 40 kb, so i don't think it's a matter of file size,

tohuwawohu gravatar imagetohuwawohu ( 2012-06-17 13:23:34 +0200 )edit

@JohnSUN: Just tried same file as JPG (35 kb): doesn't work either. Then, tried to attach the file instead of embedding it: Same result (same error message).

tohuwawohu gravatar imagetohuwawohu ( 2012-06-17 13:28:33 +0200 )edit

3 Answers

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answered 2012-06-18 12:53:26 +0200

alexanderwerner gravatar image

Hi, I will update Askbot to the newest release on 23 June. Hopefully this should fix this (and other) annoying bugs.

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I'm curious about it... :)

manj_k gravatar imagemanj_k ( 2012-06-18 13:00:19 +0200 )edit

would be great - thanks in advance!

tohuwawohu gravatar imagetohuwawohu ( 2012-06-18 13:03:08 +0200 )edit

accepting the answer in the hope that this will solve the problem.

tohuwawohu gravatar imagetohuwawohu ( 2012-06-20 17:48:55 +0200 )edit

For the record (update): That works for me with Firefox, SeaMonkey, Google Chrome (on WinXP).

manj_k gravatar imagemanj_k ( 2013-02-03 15:59:57 +0200 )edit

answered 2012-06-17 16:20:35 +0200

manj_k gravatar image

That works for me only via internet link (e.g.: Dropbox).

You've got the blues...?


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answered 2012-06-17 20:32:26 +0200

Pedro gravatar image

updated 2012-06-17 22:49:58 +0200

The answer is a lot simpler. Upload images does not support Mozilla Firefox under Windows XP (and from the comments below many other OS x Browser combinations) :) This is a known AskBot limitation.

Try Google Chrome, Internet Explorer (LOL) or switch OS :)

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Sorry, that's wrong . I'm using Firefox under Ubuntu x64, not Windows XP.. So it's oviously not a WinXP issue...

tohuwawohu gravatar imagetohuwawohu ( 2012-06-17 20:40:04 +0200 )edit

Definitely wrong. Just tested with Ubuntu 12.04 / Firefox and Ubuntu 10.04 / FIrefox. Works neither.

tohuwawohu gravatar imagetohuwawohu ( 2012-06-17 20:51:12 +0200 )edit

LOL - doesn't even work with IE (8) and Win XP... next test: Win 7 - coming soon

tohuwawohu gravatar imagetohuwawohu ( 2012-06-17 20:57:23 +0200 )edit

The final test: Windows 7, IE 9 - doesn't work... giving up

tohuwawohu gravatar imagetohuwawohu ( 2012-06-17 21:06:49 +0200 )edit

@tohuwawohu, the fact that other combinations of OS and Browser don't work either doesn't make my answer wrong ;) The AskLibO admin told me that it worked under Win7... maybe he was using Chrome

Pedro gravatar imagePedro ( 2012-06-17 22:48:39 +0200 )edit

@Pedro: Sorry for being too harsh - but let's keep the result: Upload (and, presumably, attaching) of images doesn't work except for certain browser/os combinations. Ok, so we're back in good old times of "this page works best with IE 4 and 640x400, security features off"...

tohuwawohu gravatar imagetohuwawohu ( 2012-06-18 06:50:52 +0200 )edit

@tohuwawohu, I totally agree that this is absurd. But please don't shoot the messenger ;) I'm just trying to help people here. I'm not even affiliated TDF, LibreOffice or this site... I sent an email to one of the AskLibO admins with a link to this topic. Hope this helps :)

Pedro gravatar imagePedro ( 2012-06-18 12:07:13 +0200 )edit

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Asked: 2012-06-17 12:23:44 +0200

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Last updated: Jun 18 '12