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Why can't I install the download?

asked 2015-01-05 23:39:12 +0200

teepee gravatar image

I run XP and need to download the LibreOffice spreadsheet, as this is required by HMRC for use by charities. However when I try to install the download, a message pops up that says "This installation package could not be opened. Contact the application vendor to verify that this is a valid Windows Installer package." How do I get by this and install the programme?

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answered 2015-01-06 01:42:24 +0200

ROSt52 gravatar image

I using LibO on XP and there is no basic problem to install LibO. All it takes is a double click on the msi-file.

My way of doing it:
- Download the file from here: make sure you download the msi file.
- Save the file somewhere on your PC
- Download the Help file for your version and language
- Save the file somewhere on your PC
- Double click the msi-file - installation starts
- You need more than 1 language: Do for the first installation a customized installation to select all the language requirements
- You need only 1 language, you might be fine with the normal installation
- At the end of the LibO installation double click the Help file and it installs automatically.

Here is also an installation guide for Windows:

If this doesn't help you please explain in details which steps you took and what the result of each step was.

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Asked: 2015-01-05 23:39:12 +0200

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Last updated: Jan 06 '15