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Ask me a file when I try to install the new version or uninstall the previous version

asked 2015-07-15 18:44:40 +0100

lqferraz gravatar image

updated 2015-08-24 16:00:57 +0100

Alex Kemp gravatar image

I'm trying to install the version 4.4.4 and when I try to install it, the setup ask me this file "LibreOffice_4.4.2_Win_x86.msi" It happens the same when I try to uninstall it.

Update 20/07 Still can't have the problem solved with these solutions. Can someone send me the file that setup LO ask me?

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Did you attempt a previous installation of 4.4.2?

Alex Kemp gravatar imageAlex Kemp ( 2015-07-15 19:27:22 +0100 )edit

Yes, that's the version that I'm using right now and the setup worked without a problem

lqferraz gravatar imagelqferraz ( 2015-07-15 20:32:23 +0100 )edit

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answered 2015-07-20 08:43:25 +0100

pierre-yves samyn gravatar image

Hi

Install searches for the installation programm of the previously installed version to uninstall it. If you no longer, you can re-download it here.

Regards

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answered 2015-07-15 18:54:15 +0100

You could be downloading the wrong file. If I can get it, I'll get it. Are you on Windows? Wait, I am downloading it right now and try to work out what's wrong.

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Ah, I had a pretty smooth install, but I had some greying out...if you could trust me, i can take a system image of your computer and put it on a virtual machine, I might be able to give a useful explenation. But I cant promise. If you do trust me, find out how to do it here: http://windows.microsoft.com/en-gb/wi...

imadelibreOS gravatar imageimadelibreOS ( 2015-07-15 19:19:13 +0100 )edit
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answered 2015-07-15 23:23:36 +0100

Alex Kemp gravatar image

I suspect that you may be suffering from the omni-potent Corrupt Profile issue (loud "ta-da-DA!" music in the background, and frightened looks on every face). Fortunately it is easy to fix, but you will lose any prior customisation.

Re-Setting the User Profile:

  1. Close down LO/OO + the Quickstarter
  2. Go to your profile
  3. Rename it

Start again with the new install.

If this helps then please tick the answer (✔).

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I guess I should be using AskUbuntu and the Ubuntu forums more than this....

imadelibreOS gravatar imageimadelibreOS ( 2015-07-19 16:29:36 +0100 )edit
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Asked: 2015-07-15 18:44:40 +0100

Seen: 194 times

Last updated: Jul 20 '15