[SOLVED] failed authentication test e-mail merge in LO 5

Running LO 5.0.0.5 (installed yesterday)
on an Ubuntu 14.04.3 LTS.
My locale is EN_US UTF-8 wherever applicable, with plain EN_US interface.

I tried setting up the email merge function in Options > LO writer > Mail merge e-mail.

The email account, incoming and outgoing servers are all from google

When testing I get:

  • Establish network connection failed
  • Find outgoing mail server failed

Errors:

LibreOffice could not connect to the
outgoing mail server. Check your
system’s settings and the settings in
LibreOffice. Check the server name,
the port and the secure connections
settings
– <class ‘poplib.error_proto’>: -ERR EOF, traceback follows
/usr/lib/python3.4/poplib.py:132 in
function _getline() [if not line:
raise error_proto(’-ERR EOF’)]
/usr/lib/python3.4/poplib.py:148 in
function _getresp() [resp, o =
self._getline()]
/usr/lib/python3.4/poplib.py:104 in
function init() [self.welcome =
self._getresp()]
/usr/lib/libreoffice/program/mailmerge.py:405
in function connect() [self.server =
poplib.POP3(server, port,
timeout=tout)]

Has anybody seen this before and can anybody help ? Thanks.

-cedric

You’re one digit off: the SMTP port is 465, not 464. :slight_smile:

Source: https://support.google.com/mail/troubleshooter/1668960?hl=en#ts=1665018,1665144