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Envelope page format changes when inserted or modified [closed]

asked 2012-12-13 18:23:52 +0100

anonymous user

Anonymous

updated 2015-10-27 03:35:20 +0100

Alex Kemp gravatar image

LO 3.5.4.2 on Ubuntu 12.04 Using the Insert/Envelope dialog for #10 envelope (9.50" x 4.13"). When I click Insert or Modify a 2.19" top margin added to the envelope height. Looking at the Format/Page settings, the page (envelope) format is changed from #10 to User, the height is changed from 4.13" to 6.31", and the top margin is changed from 0.00" to 2.19". None of the size or position settings in the Insert/Envelope dialog are changed.

Resetting the changed Format/Page settings returns the envelope to the proper size, but the addressee and sender boxes still have the 2.19" displacement, which is not reflected in the Insert/Envelope position settings.

I couldn't find a bug report for this problem, just one question about it here in ask.LO, but the answers don't fix the problem. Envelopes used to work. I can't believe everyone just tolerates serious breakage like this. How do I fix this?

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Closed for the following reason the question is answered, right answer was accepted by Alex Kemp
close date 2015-10-27 03:35:35.486476

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@JohnD I couldn't find that bug report because the submitter misspelled "envelope". The post only mentions the extra margin as an aside. This is definitely NOT a print driver problem.

uid0 gravatar imageuid0 ( 2012-12-14 04:05:41 +0100 )edit

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answered 2012-12-14 00:21:53 +0100

JohnD gravatar image

See Bug Report #52926

Also take a look at this post: Envelopes

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Is this bug being worked on by the coders?

elambo gravatar imageelambo ( 2013-03-21 15:51:15 +0100 )edit
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answered 2013-03-21 15:49:44 +0100

elambo gravatar image

I have posted under 'envelope' for this prob. I looked at the Bugzilla reference above (#52926) and this is the exact problem (currently using LO 4). Interestingly, OOo prints envelopes seamlessly!

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Hi @elambo, It would be helpful for you to post a comment to that bug report and let the devs know what version of OOo (and what OS) you're running. That could help us track down exactly when in the code this problem was introduced.

Thanks!

qubit gravatar imagequbit ( 2013-03-22 06:32:53 +0100 )edit

Identical problem occurs in LO 4.1.4.2 on Win7.

gwalmer gravatar imagegwalmer ( 2014-01-03 23:06:00 +0100 )edit

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Asked: 2012-12-13 18:23:52 +0100

Seen: 380 times

Last updated: Mar 21 '13