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This installation package is not supported by this processor type.

asked 2017-04-23 01:46:51 +0100

eulogianurse gravatar image

updated 2017-04-23 02:28:36 +0100

I am trying to install Libreoffice on an Acer Sw3-013 with Z3735F processor, 32 bit OS, x64 based processor, running Windows 10.

I downloaded LibreOffice_5.2.6_Win_x64 but when I try to run it I get the following error: "This installation package is not supported by this processor type. Contact your product vendor.

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answered 2017-04-23 02:33:42 +0100

eulogianurse gravatar image

Thanks. I wondered if that might be the case but the options are x86 and x86 _64 and this is an X64 processor, not an X86 so I wasn't sure...

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answered 2017-04-23 01:57:34 +0100

Regina gravatar image

You have downloaded a 64-bit version of LibreOffice, but your OS is 32-bit. You need the file without "64" in its name.

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Asked: 2017-04-23 01:46:51 +0100

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Last updated: Apr 23 '17