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template envelope will not properly print

Using Win7,64bit with Printer Canon MG5300 Series & Libre Office Writer 3.6.2 & 3.6.3 envelope template print is incomplete. Didn't have this problem last week when printed 4 envelopes until updated x.2 to x.3. Uncertain if that is the cause. Uninstalled x.3 and re-installed x.2. No change.

When attempt to print an envelope see it fine in the Page Preview window and again in Print Preview. Then when go to Print it is seen in the window on the left which displays the envelope with the first perhaps 1/2" chopped off, and it prints the same.
Spent 6 hours attempting to fix. Took computer & printer to Canon office and 2 hours with 2 techs concluded it must be the software (Libre Office). Then took it home and uninstalled recent upgrade to x.3 and reinstalled x.2 No change yesterday or today. We have played with every print setting possible as well as several envelopes: Custom, DL Env, & Comm'l #10. All behave the same. Have deleted the envelope templates and started over. No change. It appears that there is a left side margin set which won't allow print beyond it, but we can't locate any such setting in print setup or anywhere in Libre.

Today had to handwrite 4 commercial envelopes and would certainly appreciate any ideas.

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template envelope will not properly print

Using Win7,64bit with Printer Canon MG5300 Series & Libre Office Writer 3.6.2 & 3.6.3 envelope template print is incomplete. Didn't have this problem last week when printed 4 envelopes until updated x.2 to x.3. Uncertain if that is the cause. Uninstalled x.3 and re-installed x.2. No change.

When attempt to print an envelope see it fine in the Page Preview window and again in Print Preview. Then when go to Print it is seen in the window on the left which displays the envelope with the first perhaps 1/2" chopped off, and it prints the same.
Spent 6 hours attempting to fix. Took computer & printer to Canon office and 2 hours with 2 techs concluded it must be the software (Libre Office). Then took it home and uninstalled recent upgrade to x.3 and reinstalled x.2 No change yesterday or today. We have played with every print setting possible as well as several envelopes: Custom, DL Env, & Comm'l #10. All behave the same. Have deleted the envelope templates and started over. No change. It appears that there is a left side margin set which won't allow print beyond it, but we can't locate any such setting in print setup or anywhere in Libre.

Today had to handwrite 4 commercial envelopes and would certainly appreciate any ideas.

click to hide/show revision 3
retagged

template envelope will not properly print

Using Win7,64bit with Printer Canon MG5300 Series & Libre Office Writer 3.6.2 & 3.6.3 envelope template print is incomplete. Didn't have this problem last week when printed 4 envelopes until updated x.2 to x.3. Uncertain if that is the cause. Uninstalled x.3 and re-installed x.2. No change.

When attempt to print an envelope see it fine in the Page Preview window and again in Print Preview. Then when go to Print it is seen in the window on the left which displays the envelope with the first perhaps 1/2" chopped off, and it prints the same.
Spent 6 hours attempting to fix. Took computer & printer to Canon office and 2 hours with 2 techs concluded it must be the software (Libre Office). Then took it home and uninstalled recent upgrade to x.3 and reinstalled x.2 No change yesterday or today. We have played with every print setting possible as well as several envelopes: Custom, DL Env, & Comm'l #10. All behave the same. Have deleted the envelope templates and started over. No change. It appears that there is a left side margin set which won't allow print beyond it, but we can't locate any such setting in print setup or anywhere in Libre.

Today had to handwrite 4 commercial envelopes and would certainly appreciate any ideas.

template envelope will not properly print

Using Win7,64bit with Printer Canon MG5300 Series & Libre Office Writer 3.6.2 & 3.6.3 envelope template print is incomplete. Didn't have this problem last week when printed 4 envelopes until updated x.2 to x.3. Uncertain if that is the cause. Uninstalled x.3 and re-installed x.2. No change.

When attempt to print an envelope see it fine in the Page Preview window and again in Print Preview. Then when go to Print it is seen in the window on the left which displays the envelope with the first perhaps 1/2" chopped off, and it prints the same.
Spent 6 hours attempting to fix. Took computer & printer to Canon office and 2 hours with 2 techs concluded it must be the software (Libre Office). Then took it home and uninstalled recent upgrade to x.3 and reinstalled x.2 No change yesterday or today. We have played with every print setting possible as well as several envelopes: Custom, DL Env, & Comm'l #10. All behave the same. Have deleted the envelope templates and started over. No change. It appears that there is a left side margin set which won't allow print beyond it, but we can't locate any such setting in print setup or anywhere in Libre.

Today had to handwrite 4 commercial envelopes and would certainly appreciate any ideas.

template envelope will not properly print

Using Win7,64bit with Printer Canon MG5300 Series & Libre Office Writer 3.6.2 & 3.6.3 envelope template print is incomplete. Didn't have this problem last week when printed 4 envelopes until updated x.2 to x.3. Uncertain if that is the cause. Uninstalled x.3 and re-installed x.2. No change.

When attempt to print an envelope see it fine in the Page Preview window and again in Print Preview. Then when go to Print it is seen in the window on the left which displays the envelope with the first perhaps 1/2" chopped off, and it prints the same.
Spent 6 hours attempting to fix. Took computer & printer to Canon office and 2 hours with 2 techs concluded it must be the software (Libre Office). Then took it home and uninstalled recent upgrade to x.3 and reinstalled x.2 No change yesterday or today. We have played with every print setting possible as well as several envelopes: Custom, DL Env, & Comm'l #10. All behave the same. Have deleted the envelope templates and started over. No change. It appears that there is a left side margin set which won't allow print beyond it, but we can't locate any such setting in print setup or anywhere in Libre.

Today had to handwrite 4 commercial envelopes and would certainly appreciate any ideas.

template envelope will not properly print

Using Win7,64bit with Printer Canon MG5300 Series & Libre Office Writer 3.6.2 & 3.6.3 envelope template print is incomplete. Didn't have this problem last week when printed 4 envelopes until updated x.2 to x.3. Uncertain if that is the cause. Uninstalled x.3 and re-installed x.2. No change.

When attempt to print an envelope see it fine in the Page Preview window and again in Print Preview. Then when go to Print it is seen in the window on the left which displays the envelope with the first perhaps 1/2" chopped off, and it prints the same.
Spent 6 hours attempting to fix. Took computer & printer to Canon office and 2 hours with 2 techs concluded it must be the software (Libre Office). Then took it home and uninstalled recent upgrade to x.3 and reinstalled x.2 No change yesterday or today. We have played with every print setting possible as well as several envelopes: Custom, DL Env, & Comm'l #10. All behave the same. Have deleted the envelope templates and started over. No change. It appears that there is a left side margin set which won't allow print beyond it, but we can't locate any such setting in print setup or anywhere in Libre.

Today had to handwrite 4 commercial envelopes and would certainly appreciate any ideas.