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Blue screen stop 0x00000009 libre office 4 writer [closed]

asked 2013-02-08 09:51:52 +0200

polydorus gravatar image

updated 2015-09-27 19:03:06 +0200

Alex Kemp gravatar image

I am using 64 bit windows 7 and I just installed Libre office 4.0 I got a blue screen stop 0x00000009 when I clicked on "website" in the "about libre office" window accessed from the help menu when using a .docx file that had been created by microsoft office. The browser was Firefox 18.

I am wondering if I should use system restore to undo the installation, as far as I can tell libre office itself seems to work. I am not clear if the stop was caused by libre office bug or firefox. A minidump was saved.

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Closed for the following reason the question is answered, right answer was accepted by Alex Kemp
close date 2015-10-21 14:05:03.863532

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answered 2013-02-09 00:41:51 +0200

qubit gravatar image

Hi @polydorus,

I'm not sure I know enough about what happened during the crash to figure out what caused it, but please go ahead and file a bug about this problem. The QA team will be happy to take a look at this issue and try to figure out if this was a crash in LO.

Is the crash reproducible?

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Asked: 2013-02-08 09:51:52 +0200

Seen: 558 times

Last updated: Feb 09 '13