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LO wont start

asked 2017-10-29 19:26:52 +0200

bri2cool gravatar image

updated 2017-10-29 19:45:46 +0200

Hi all

I have used LO for many years on my desktop with no trouble, my son has given me his Dell lap top and I have installed LO but when i try to open the app it stop half way and the following message comes up

The application cannot be started. [context="user"] caught unexpected com.sun.start.deployment.DeloymentException: Extension Manager: failed to read data entry in configuration backed db: file:///C:/User/Gareth/AppData/Roaming/LibreOffice/4/4user/uno_pac. kages/cache/registry/com.sun.comp.deployment.configuration.PackageRegisrtyBacked/backenddb.xml

How can I fix this issue?

cheers Brian

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answered 2017-10-30 15:38:34 +0200

gabix gravatar image

It looks like one of LibreOffice extensions is broken or incompatible with the current version of LO. Try resetting your user profile.

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Asked: 2017-10-29 19:26:52 +0200

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Last updated: Oct 30 '17