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helper pack install

asked 2017-11-10 18:48:19 +0100

pen54 gravatar image

The latest version of the helper pack will not install on my Windows 10 laptop. I get a message that it is an unknown file type. This has never happened in the past. The install file extension is .msi.torrent. I have never run into this. Previous versions have been .msi. Did I download the wrong version of the file and if so, where do I find the correct version?

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answered 2017-11-10 19:36:07 +0100

Ratslinger gravatar image

Hello,

The file you downloaded is for use in a BitTorrent program which then downloads the actual .msi from other sources. You can go back to the original download page and instead click Help for offline use:... and not Torrent but make sure you have the correct language & version as the installed LO on your system.

If this answers your question please click on the ✔ (upper left area of answer).

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Asked: 2017-11-10 18:48:19 +0100

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Last updated: Nov 10 '17