LO5 (Mac) Crashes in One User Profile, But Not Another

asked 2018-01-25 00:17:20 +0100

lo2e gravatar image

This is a solution to a problem without knowing what the actual cause of the problem is.

LibreOffice 5.3.7.2 on MacOS High Sierra (10.13.2) kept crashing when I was trying to open certain files. Not every file would cause it to crash, but there were a few that did, both documents and spreadsheets. No idea why it was crashing, but trying to open those certain files caused LO to crash immediately.

On a whim, I tried to open the files from a new administrator username on my computer (not a different LO user, but a new computer user), and it fixed the problem! I could open all files with zero problems on the new computer user.

No idea why this happened, but figured I would report it in case anyone else is experiencing the same problem, hopefully this fixes the issue for you as well!

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Comments

The new computer user most likely is also a new LibO user because he will have his user profile in a folder/directory (whatever the name is on a mac) created for this new user.
My guess: The old user profile was corrupted. See here.
BTW: How did you access the problematic files when logged in as the new user?

Lupp gravatar imageLupp ( 2018-01-25 08:48:02 +0100 )edit