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Install insists that LO is already open [closed]

asked 2012-04-01 08:23:56 +0200

crazykiwi gravatar image

updated 2015-10-15 23:24:00 +0200

Alex Kemp gravatar image

When installing LO in Windows it insists that I have LO open or the quick start menu. I have closed both. I also have OOo and Lotus Symphony installed but have also closed them with their quick start menus. I tried uninstalling LO and starting from scratch with no luck. Any suggestions?

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Closed for the following reason the question is answered, right answer was accepted by Alex Kemp
close date 2015-10-15 23:24:22.039217

2 Answers

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answered 2012-04-01 10:09:44 +0200

Pedro gravatar image

Load Task Manager (Ctrl+Shift+Esc) and End any process named soffice.exe soffice.bin and quickstart.exe in the Processes tab (you can sort processes alphabetically by clicking on the Image Name column).

Please Comment on your findings.

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You have the idea. However I had to find one more process that was related to Lotus Symphony. I have forgotten the name but in the description it says Lotus Symphony. After doing what you said as well as this last part it continued the install. Thanks!

crazykiwi gravatar imagecrazykiwi ( 2012-04-01 16:53:24 +0200 )edit

answered 2012-04-20 21:28:08 +0200

jezza gravatar image

Brilliant. Many thanks for the help. A warning for anyone who is already using OpenOffice and trying to install LO

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Asked: 2012-04-01 08:23:56 +0200

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Last updated: Apr 20 '12