Ask Your Question
1

On startup LO tries to recover "Untitled 1". Can not discard or recover or complete startup. How to clear this?

asked 2018-10-18 19:18:25 +0200

dry57yak gravatar image

updated 2018-10-18 19:53:05 +0200

ebot gravatar image

LO version 6, Ubuntu 18.04LTS LO is unusable until cleared. The file is not important, it can be deleted.

edit retag flag offensive close merge delete

Comments

How exactly does "Can not discard or recover" manifest? Usually clicking Discard leads to a dialog "Are you sure ..." where you click Yes and that's it.

erAck gravatar imageerAck ( 2018-10-18 21:56:18 +0200 )edit

From your brief description I don't understand exactly what happened. Best I think to try to include the exact wording from the screens. I keep a pad of paper for situations like this where I need to jot something down. Alternatively and often better but not always usable is to have a screen saver installed and know how to take screen snapshots.

EasyTrieve gravatar imageEasyTrieve ( 2018-10-18 22:15:35 +0200 )edit

This is a program bug -- each time the recover screen (showing start or discard) starts the code must clear the choice flag, this is not happening thus the program is trapped in an endless loop.

dry57yak gravatar imagedry57yak ( 2018-10-22 18:02:52 +0200 )edit

2 Answers

Sort by » oldest newest most voted
0

answered 2018-10-18 22:02:36 +0200

erAck gravatar image

If clicking Discard for some reason does not work, try hitting the Escape key, which should bypass the dialog. Alternatively start from the terminal command line using soffice --norestore & which also bypasses the dialog. This is only a temporary measure, for both methods when starting LibreOffice normally the next time the recovery dialog will be presented again.

edit flag offensive delete link more

Comments

That box appears under a box that has the Untitled showing which is active and the only choice is "OK". The box under that, which has the discard choice, is inactive and can not be activated, so is useless. The "OK" choice produces the same routine with the same single "OK" choice over again.. No "Are you sure" ever shows up.

dry57yak gravatar imagedry57yak ( 2018-10-19 03:13:37 +0200 )edit

ESC just exits and --norestore generates 'application error' Fatal exception: Signal 6 Stack: (looks like the system stack is dumped maybe got a core dump also.)

dry57yak gravatar imagedry57yak ( 2018-10-19 03:19:10 +0200 )edit

Sounds like your installation has more problems than just this..

Try to invoke soffice --safe-mode &from the command line and choose a fresh user profile. If that doesn't work either then manually move the old profile out of the way, see https://wiki.documentfoundation.org/U...

erAck gravatar imageerAck ( 2018-10-19 16:11:57 +0200 )edit

This is a program bug -- each time the recover screen (showing start or discard) starts the code must clear the choice flag, this is not happening thus the program is trapped in an endless loop.

dry57yak gravatar imagedry57yak ( 2018-10-19 17:44:30 +0200 )edit
0

answered 2018-10-25 22:07:22 +0200

dry57yak gravatar image

The bug still exists but, I got around it by starting LO using safe mode. Working syntax: $ grun libreoffice --safe-mode

edit flag offensive delete link more
Login/Signup to Answer

Question Tools

1 follower

Stats

Asked: 2018-10-18 19:18:25 +0200

Seen: 86 times

Last updated: Oct 25 '18