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Hi - problems installing LibreOffice 6.0.7 on my Linx windows tablet

asked 2018-11-26 15:22:24 +0100

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Hi. I downloaded LibreOffice 6.0.7 onto my Linx tablet, running Windows 8.1. It indicated that the installation had completed successfully, but when I try to start it, the error message appears: 'The program can't start because api-ms-win-crt-string-11-1-0.dll is missing from your computer. Try reinstalling the program to fix this problem.' I did try, the problem recurred. When I tried the 'repair' option, the launcher became unresponsive. I goggled the long phrase in the error message, it directed me to a PC Driver Support program. I installed that, but still no success.

The LibreOffice website suggests the program is easy to install (and, indeed, I've installed and used an earlier version before, successfully.) - it doesn't seem to be easy at the moment. Help please? I'm not an experienced programmer. Many thanks

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Obviously I googled, not goggled!

keithpenn58 gravatar imagekeithpenn58 ( 2018-11-26 15:23:26 +0100 )edit

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answered 2018-11-27 13:37:57 +0100

BigRAl gravatar image

This was a known issue (not caused by LO, but by other software incorrectly installing the MS C Runtime)

Please try installing LO 6.1.3.2 wherein a fix was included.

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Asked: 2018-11-26 15:22:24 +0100

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Last updated: Nov 27 '18