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Writer freezes on insert manual break

asked 2018-11-28 22:56:32 +0200

Todd S. gravatar image

I am using 3.6.1.2 for compatibility reasons. Currently cannot update so need to figure this out for 3.6.

Yesterday writer started freezing when I try to insert a manual break. I use it almost daily and never had this issue until yesterday.

When it freezes I can still resize the window but no writer functions work and I cannot close the window, I have to close it with task manager.

Windows 10 Pro. I have renamed the user profile in APPDATA/roaming with no luck.

Any ideas are appreciated.

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Then it's likely a document issue: I'd suspect a layout corner case. You could try to figure the problematic place by trying to remove halves of the document (in a copy), and see if the issue persists, then removing half of the problematic half, and so on.

Mike Kaganski gravatar imageMike Kaganski ( 2018-11-28 23:03:32 +0200 )edit

Thanks for the reply. Renaming the user folder was the solution. We recently migrated to a new domain and I was mistakenly using the appdata in the wrong user profile on my machine. Noticed it hadn't created a new user folder when I was looking at it again. Renamed the user folder in the correct account and problem resolved. I will remember your suggestion if I hit the problem in the future. Thanks again.

Todd S. gravatar imageTodd S. ( 2018-11-28 23:20:36 +0200 )edit

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answered 2018-11-28 23:25:10 +0200

Todd S. gravatar image

RESOLVED: Renaming the user folder in the correct user account fixed the problem.

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Asked: 2018-11-28 22:56:32 +0200

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Last updated: Nov 28 '18