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Will not install,appears to be looking for non-existent drive.

asked 2018-12-05 22:56:16 +0100

pilgrim gravatar image

updated 2018-12-08 05:26:20 +0100

OS is Windows 10 Home. Version is 6.0.7 The message is from the installer. The PC does not have a D drive and has not since I upgraded from the previous OS. I have done rigorous uninstall, first with CC Cleaner and then by examining the registry. The displayed message is:- Error 1327.Invalid Drive: D:\

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What is your OS and version?

What LO version are you trying to install?

BigRAl gravatar imageBigRAl ( 2018-12-06 13:24:09 +0100 )edit

The OS obviously (with drive D:) is Windows. Anyhow, much too little information. Not even if the message is from the LibreOffice installer itself or something else or how the install was attempted.

erAck gravatar imageerAck ( 2018-12-06 17:46:39 +0100 )edit

First, please use the MS troubleshooter for problems with Windows Installer. Then please do a logged install using this command:

msiexec /i path\to\libreoffice.msi /l*vx c:\libreoffice-install.log

then pack resulting c:\libreoffice-install.log to a ZIP and provide to us (put to a web share and edit your question to add the link; do not use answers to augment your questions!) to be able to suggest you something.

And please note that one-liner questions are usually useless. Important information is missing, like OS, context (previous versions of LO when installing, what you tried, etc. - yes, I see them in your "answer" now, but they should be in the question: answers are meant to answer the original question, not provide additional details to the question).

Mike Kaganski gravatar imageMike Kaganski ( 2018-12-07 07:01:47 +0100 )edit

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answered 2019-01-22 21:52:58 +0100

pilgrim gravatar image

Gee, I'm so sorry Mike. Thank you for your time and good luck with the socialisation training.

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Asked: 2018-12-05 22:56:16 +0100

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Last updated: Jan 22