symbol lookup error: /opt/libreoffice6.2/program/libmergedlo.so: undefined symbol: cairo_surface_get_device_scale

asked 2019-04-30 08:47:47 +0100

AdamSteff gravatar image

updated 2019-04-30 09:15:27 +0100

ebot gravatar image

Hi, I'm having the same issue as https://ask.libreoffice.org/en/questi... . You said that the item was closed because it was a duplicate. Are you able to provide a solution, please?

Thanks in advanced

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"You" said? Original poster of that question had closed it for unknown reason (not providing a reference).

Mike Kaganski gravatar imageMike Kaganski ( 2019-04-30 09:18:21 +0100 )edit

Please show output of:

  • Command: yum list cairo.x86_64 dbus-libs.x86_64
  • Command: ls -l /lib64/libdbus-1*
Opaque gravatar imageOpaque ( 2019-04-30 12:36:56 +0100 )edit

Results for yum list cairo.x86_64 dbus-libs.x86_64

Loaded plugins: priorities, update-motd, upgrade-helper
Installed Packages
cairo.x86_64        1.12.14-6.8.amzn1             @amzn-main
dbus-libs.x86_64    1:1.6.12-14.28.amzn1        installed

Results for ls -l /lib64/libdbus-1*

lrwxrwxrwx 1 root root     18 Nov 17 10:06 /lib64/libdbus-1.so.3 -> libdbus-1.so.3.7.4
-rwxr-xr-x 1 root root 283152 Aug 18  2016 /lib64/libdbus-1.so.3.7.4
AdamSteff gravatar imageAdamSteff ( 2019-05-02 23:38:26 +0100 )edit

Looks like something backlevel. My actual CentOS (7) test system has:

Installed Packages
cairo.x86_64            1.15.12-3.el7                    @anaconda
dbus-libs.x86_64        1:1.10.24-13.el7_6               @updates

and

$ ls -l /lib64/libdbus-1.so.*
lrwxrwxrwx. 1 root root     20 30. Apr 12:24 /lib64/libdbus-1.so.3 -> libdbus-1.so.3.14.14
-rwxr-xr-x. 1 root root 333384 14. Mär 11:18 /lib64/libdbus-1.so.3.14.14
Opaque gravatar imageOpaque ( 2019-05-03 09:46:21 +0100 )edit

Any idea how I can resolve this issue?

AdamSteff gravatar imageAdamSteff ( 2019-05-05 09:09:10 +0100 )edit

Pretty hard to advice without having the system you are using. You can give ldconfig a try to rebuild the dynamic linker library cache file /etc/ld.so.cache (run as root).

Opaque gravatar imageOpaque ( 2019-05-05 13:09:26 +0100 )edit