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Message: Video Format not supported Impress

asked 2019-06-20 01:24:11 +0200

DavidE1 gravatar image

Hi Folks

I am trying to play an MP4 file in Libre Office Impress and getting the error message "Format Not Supported"

I am running Libre Office Version: (x64) on a new computer running Windows 10 64 which is regularly updated

I have read some of the older posts relating to previous version but wonder if anyone has more recent information as to how to resolve this problem. I am trying to put together a simple presentation featuring some audio and a video for the day after tomorrow with limited time.

Any assistance gratefully received


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answered 2019-06-20 05:59:31 +0200

As described at, audio/video support depends on specific components installed on operating system. In Windows case, it's DirectShow codecs; and you are advised to install third-party codec packs in case when ther's no pre-installed DirectShow codec available.

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answered 2019-06-20 08:14:03 +0200

DavidE1 gravatar image

Thank you for your reply.

is this the appropriate codec pack?

or do I need to look elsewhere? Apologies for asking rather than trying, limited internet access.


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Please don't "answer" when you are not giving an answer to the original question. Every Answer is supposed to contain a proposed solution to the stated problem. Your reply is a comment, and should be re-posted as such.

As to the codec pack - one (K-Lite) is mentioned in the page I linked from my answer. I don't know if that one you found is also appropriate or not.

Mike Kaganski gravatar imageMike Kaganski ( 2019-06-20 08:20:22 +0200 )edit

Thank you for the reply. I was able to download the Codecs and was able to use Impress for a Funeral today.

DavidE1 gravatar imageDavidE1 ( 2019-06-22 00:04:26 +0200 )edit
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Asked: 2019-06-20 01:24:11 +0200

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Last updated: Jun 20