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Weird font issue with mail merge

asked 2019-06-20 23:37:36 +0200

Created a document as a mail template on our office letterhead. Set it up to do a mail merge. Everything goes swimmingly with that part of it, but . . . the merged document screws up the letterhead. It somehow causes the fonts to take up different space, although LibO says they are the exact same size, exact same kerning, exact same position, etc. I tried cutting and pasting from the letterhead master document to replace the letterhead on the merged document, and got the same results.

Here's the original:

image description

And here's the merged:

image description

Both screenshots are with the zoom at 100%.

Again: LibO says the fonts are the same size, at the same location, and with the same tabs/margins on both documents, and yet the second name wraps on the second document. The only way to get the name to not do this on the second document is to move the tabs, but then it just looks stupid.

I did discover that if I copy and paste the content from the merged document onto the original, it fixes it: the pasted letterhead text displays properly when cut from the document showing it is incorrect and pasted to the original.

Any idea what could cause this and/or how to fix it? We'd like to keep the mail merge document as a template for future use.

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Could you please check a later LO version?

Mike Kaganski gravatar imageMike Kaganski ( 2019-06-21 09:46:04 +0200 )edit

This is on the latest version.

steveneshelton gravatar imagesteveneshelton ( 2019-06-21 15:33:08 +0200 )edit

Please mention the version explicitly, as shown on Help->About.

Mike Kaganski gravatar imageMike Kaganski ( 2019-06-21 16:10:07 +0200 )edit

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answered 2019-06-21 09:40:56 +0200

Grantler gravatar image

updated 2019-06-21 09:54:29 +0200

If there is no other remedy so put your letterhead into a table (1 row, 3 cols i.e. 3 table cells - no borders) and fix (anchor) the logo image as character.

Your problem seems to be part of anchoring the image to paragraph and sometimes one can find weird reactions of Writer when doing so. (So my experience for similar lay-outs.)

For better checking problems upload an anonymized odt or ott file, screenshots often don't show important details.


See attached sample file


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That's not a terrible idea. Thanks!

steveneshelton gravatar imagesteveneshelton ( 2019-06-21 15:43:43 +0200 )edit
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Asked: 2019-06-20 23:37:36 +0200

Seen: 24 times

Last updated: Jun 21