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Canon printer bug ? [closed]

asked 2012-04-18 10:38:00 +0200

Blue5 gravatar image

updated 2015-10-22 00:40:38 +0200

Alex Kemp gravatar image

I have encountered a strange bug running LibreOffice 3.5.2 under Windows 7 64-bit with my Canon LBP5050n laser printer.

Whenever I try to print something the Canon printer assistant pops up saying out of paper even though it is not and the printer works normally with all other programs.

I have discovered that LibreOffice seems to be setting the paper type to letter in the printer control panel every time and I think it is trying to print to that instead of the A4 cassette.

Even if I change the default printer profile settings to A4 and cassette loading LibreOffice overrides these even with the use printer tray settings option enabled, the only way I can make it print is by clicking the print properties button in LibreOffice just before printing and setting the paper type to A4 then it prints but this must be done every single time.

Anyone know of a workaround to this ?

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Closed for the following reason question is not relevant or outdated by Alex Kemp
close date 2015-10-22 00:41:13.180925

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answered 2013-02-16 22:30:54 +0200

qubit gravatar image

@Blue5,

As I mentioned above, if you still are experiencing this issue, please file a bug about this problem. The QA team will be happy to help you track down this issue!

Please post a link to any bugs you file in a comment below using the format "fdo#123456".

Thanks!

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answered 2012-04-30 14:57:41 +0200

vojo gravatar image

be careful....Canon printers are poorly architected let alone whether poorly implemented or unreliable.

Bought one....had it for 2 weeks and just throw it out and went back to HP.

Based on my experience, I would be extremely surprised this is a LO issue.

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answered 2012-04-27 08:24:56 +0200

mahfiaz gravatar image
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@Blue5 -- Did this answer work for you? If not, please file a bug in the bug tracker. Thanks!

qubit gravatar imagequbit ( 2013-01-26 21:27:04 +0200 )edit

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Asked: 2012-04-18 10:38:00 +0200

Seen: 639 times

Last updated: Feb 16 '13