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freeze after tools > options is selected

asked 2019-08-04 10:19:09 +0100

thi gravatar image

updated 2020-09-03 15:49:06 +0100

Alex Kemp gravatar image

Libreoffice writer freezes after I clicks Tools > options ....

  • I tried reinstalling after purge ( apt-get purge libreoffice-*).
  • I moved the .config/libreoffice directory.
  • I installed all themes (apt-get install libreoffice-style*)

The strange thing is that as an other user I can open tools > options ....

System: LSB Version: core-10.2019031300ubuntu1-noarch:security-10.2019031300ubuntu1-noarch Distributor ID: Ubuntu Description: Ubuntu 19.04 Release: 19.04 Codename: disco

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answered 2019-08-04 13:43:47 +0100

RGB-es gravatar image

Maybe the "purge" is not cleaning everything. Try the following: after uninstalling and purging, open a terminal and issue the following command

whereis libreoffice

If the command return some directories/files, manually delete them (you'll need admin rights) and only then try to reinstall.

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whereis does not show any configuration files even before I purge it. The likely reason is some user-based config file that is not in .config/libreoffice (tried that) but somewhere else.

thi gravatar imagethi ( 2019-08-04 20:15:22 +0100 )edit

That's strange. All config files are in ~/.config/libreoffice. Can you restart in safe mode (Help → Restart in safe mode)?

RGB-es gravatar imageRGB-es ( 2019-08-04 21:45:09 +0100 )edit
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Asked: 2019-08-04 10:19:09 +0100

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Last updated: Aug 04 '19