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Help file not opening

asked 2019-08-22 23:27:31 +0200

Nospin_43 gravatar image

I have downloaded and installed the help file, it shows in installed programs, but clicking help in one of the programs does not open it

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Which operating system are you using and what is your default browser (Help file opens in your default browser)

Opaque gravatar imageOpaque ( 2019-08-22 23:33:05 +0200 )edit

win 10 home, chrome

Nospin_43 gravatar imageNospin_43 ( 2019-08-22 23:35:19 +0200 )edit

if I open calc and click on help and from the drop down select Libre Office help, I get a message box saying "The libre office BUILT IN HELP for current UI language (english Uk) is not installed on your computer You may either install it from our website or on your systems repository (I assume downloads folder) or use online help.

As I said in my opening Q it is installed and showing in control panel programs

Nospin_43 gravatar imageNospin_43 ( 2019-08-22 23:41:13 +0200 )edit

And chrome is defined in Windows Start -> Settings -> Apps -> Default Apps -> Web browser ? And the helppack matches your locale ?

Ok - if your UI Language is UK you need to install LibreOffice_x.y.z_Win_x64_helppack_en-GB.msi (x.y.z is your version of LO, which you didn't mention until now).

Opaque gravatar imageOpaque ( 2019-08-22 23:41:27 +0200 )edit

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answered 2019-08-23 01:39:38 +0200

Nospin_43 gravatar image

text in red followed through = chrome help pack matches my locals ???? the help pack file is LibreOffice_6.26_win _x64_helppack_en_US.msi

I shall uninstall install it and install eN)GB

Let you know what happens

Thanks for your help

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yep that fixed it thank you bery much.

One last Q I downloaded a file called quick ref ------.odt, haven't a clue what the extension is, so does it install or modify soenthing???

Nospin_43 gravatar imageNospin_43 ( 2019-08-23 02:18:14 +0200 )edit

sorted via google.

Once again thanks for the help

Nospin_43 gravatar imageNospin_43 ( 2019-08-23 03:08:55 +0200 )edit
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Asked: 2019-08-22 23:27:31 +0200

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Last updated: Aug 23