Ask Your Question
0

Error on launch - fault module name sfxlo.dll [closed]

asked 2013-07-30 18:42:18 +0100

surlyjason gravatar image

updated 2015-09-27 18:58:42 +0100

Alex Kemp gravatar image

Launch of any LibreOffice 4.1 module on Windows 7 64 bit:

Problem Event Name: APPCRASH Application Name: soffice.bin Application Version: 4.1.0.4 Application Timestamp: 51ee9b15 Fault Module Name: sfxlo.dll Fault Module Version: 4.1.0.4 Fault Module Timestamp: 51ee9aef Exception Code: c0000096 Exception Offset: 0003b00b OS Version: 6.1.7601.2.1.0.768.3 Locale ID: 1033 Additional Information 1: 0a9e Additional Information 2: 0a9e372d3b4ad19135b953a78882e789 Additional Information 3: 0a9e Additional Information 4: 0a9e372d3b4ad19135b953a78882e789

edit retag flag offensive reopen merge delete

Closed for the following reason the question is answered, right answer was accepted by Alex Kemp
close date 2015-11-05 05:53:18.266572

1 Answer

Sort by » oldest newest most voted
0

answered 2013-07-31 12:29:08 +0100

oweng gravatar image

Are you running 32bit Java? This is required (rather than 64bit Java) as LO for Windows is 32bit. Also try unloading as much other software from memory as possible to determine whether this is being caused by an application conflict (this may assist with determining the exact source of the problem). Also, I assume you have not re-directed your %appdata% folder to another location (as per fdo#50542)?

I can't find an existing open bug relating to this problem, so if neither Java or another competing service appears to alleviate the issue, please raise a bug. Include as much detail as possible and if you can, perform a backtrace with WinDbg to assist the developers as per the instructions here.

edit flag offensive delete link more

Question Tools

1 follower

Stats

Asked: 2013-07-30 18:42:18 +0100

Seen: 148 times

Last updated: Jul 31 '13