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Libre office 4.1 crash each startup on OS X [closed]

asked 2013-08-16 20:42:10 +0200

daniel gravatar image

updated 2015-08-30 00:30:16 +0200

Alex Kemp gravatar image

I've been having some problems installing Libre office 4.1 on my OS X machine. Each time it tries to start it crashes and the "Libre office has quit unexpectedly" message pops up with a prompt to report it to apple. I have previously had a 3.5 (or 3.6) installation on this machine that I suspect might be the cause of the problems. I've tried checking for files located int ~/Library/Saved Application State/org.libre* and ~/Application Support/Libre* but haven't found any. I've used AppCleaner (http://appcleaner.en.softonic.com/mac) to remove the installation fully and tried to reinstall but the same message pops up. Here is the details from the popup window:

Process: soffice [5290] Path: /Applications/LibreOffice.app/Contents/MacOS/soffice Identifier:
org.libreoffice.script Version:
4.1.0.4 (???) Code Type: X86 (Native) Parent Process: launchd [224]

Date/Time: 2013-08-16 20:20:43.282 +0200 OS Version:
Mac OS X 10.7.5 (11G63b) Report Version: 9

Interval Since Last Report:
5014565 sec Crashes Since Last Report: 74 Per-App Interval Since Last Report: 51 sec Per-App Crashes Since Last Report: 12 Anonymous UUID:
FA776E67-5911-4ED7-8E85-EE120B44B250

Crashed Thread: 0 Dispatch queue: com.apple.main-thread

Exception Type: EXC_BAD_ACCESS (SIGBUS) Exception Codes: KERN_PROTECTION_FAILURE at 0x0000000000000000

VM Regions Near 0: --> __PAGEZERO 0000000000000000-0000000000001000 [
4K] ---/--- SM=NUL /Applications/LibreOffice.app/Contents/MacOS/soffice __TEXT 0000000000001000-0000000000002000 [
4K] r-x/rwx SM=COW /Applications/LibreOffice.app/Contents/MacOS/soffice

Application Specific Information: objc[5290]: garbage collection is OFF

Thread 0 Crashed:: Dispatch queue: com.apple.main-thread 0
com.apple.CoreFoundation
0x97840921 CFStringGetLength + 17 1
com.apple.CoreFoundation
0x97858c62 CFStringCompare + 18 2
com.apple.CoreText
0x9c0850d9 TDescriptorSource::CompareFamilyNames(void const, void const, void) + 181 3
com.apple.CoreText
0x9c08ccc5 CompareLocalizedDescriptorsByTraitsAndPrecedence(void const
, void const, void, bool) + 270 4 com.apple.CoreText
0x9c0b6f30 CompareDescriptorsByTraitsAndPrecedence(void const, void const, void) + 39 5
com.apple.CoreFoundation
0x9787c724 __CFArrayCompareValues + 36 6 com.apple.CoreFoundation
0x9787c6ef __CFQSortArray_block_invoke_1 + 47 7 com.apple.CoreFoundation
0x9787c4d3 __CFSimpleMergeSort + 67 8 com.apple.CoreFoundation
0x9787c5b1 __CFSimpleMergeSort + 289 9 com.apple.CoreFoundation
0x9787c5b1 __CFSimpleMergeSort + 289 10 com.apple.CoreFoundation
0x9787c5b1 __CFSimpleMergeSort + 289 11 com.apple.CoreFoundation
0x9787c593 __CFSimpleMergeSort + 259 12 com.apple.CoreFoundation
0x9787c593 __CFSimpleMergeSort + 259 13 com.apple.CoreFoundation
0x9787c593 __CFSimpleMergeSort + 259 14 com.apple.CoreFoundation
0x9787c593 __CFSimpleMergeSort + 259 15 com.apple.CoreFoundation
0x9787c593 __CFSimpleMergeSort + 259 16 com.apple.CoreFoundation
0x9787c466 CFSortIndexes + 1494 17 com.apple.CoreFoundation
0x9784c927 CFQSortArray ...

(more)
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Closed for the following reason question is not relevant or outdated by Alex Kemp
close date 2015-11-07 02:12:46.964622

1 Answer

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answered 2013-08-18 15:04:56 +0200

oweng gravatar image

updated 2013-08-19 04:37:06 +0200

Recent bugs fdo#67326 and fdo#67688 describe similar behaviour although the crash reports do differ. In order to determine the nature of your problem, please disable as many other auto-startup services / applications as possible prior to lauching LO. One of those bugs indicates a conflict with software named "Deskovery". Also try uninstalling any extensions to LO that you may have installed. These steps will help determine where the problem may lie.

If you still have problems after taking these steps then please raise a bug report and provide as much information about your problem as possible. Include a link to this thread if necessary. Please post a link to any bugs you file in a comment below using the format "fdo#123456".

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Thank you, I've redirected my questions here as it really seems to be a bug with the LO application rather then a user error.

daniel gravatar imagedaniel ( 2013-08-18 18:38:10 +0200 )edit

Those were just ideas to help you determine possible conflicts as LO evidently does run OK under MacOS. I will update my answer to include the further option of bug reporting.

oweng gravatar imageoweng ( 2013-08-19 04:34:45 +0200 )edit

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Asked: 2013-08-16 20:42:10 +0200

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Last updated: Aug 19 '13