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version 6.4. dont work

asked 2020-03-31 21:47:06 +0200

igino gravatar image

since I installed the new version 6.4, I can't open the program. I tried to uninstall and reinstall the latest version 6.4.2 and the result is the same - the program cannot be opened. previously I had an older version 6.3 installed and it worked flawlessly. now I tried to install the older version backwards, but this one cannot be opened anymore. I can't imagine what the problem is, can anyone advise me?

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Which operating system do you use?

Opaque gravatar imageOpaque ( 2020-03-31 22:14:38 +0200 )edit

windows 10 x64

igino gravatar imageigino ( 2020-03-31 22:18:28 +0200 )edit

You can try to reset the user profile, as described in https://wiki.documentfoundation.org/U.... On Windows it should be sufficient to move or delete %APPDATA%\libreoffice\4\user.

jmux gravatar imagejmux ( 2020-04-01 01:06:41 +0200 )edit

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answered 2020-04-03 12:03:37 +0200

I SOLVED THE PROBLEM.

I had experienced the same problem that i could not open any files (i use 6.4.2 version). I tried to disable the hardware acceleration, and it works now.

Thank you so much, Jmux!

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Asked: 2020-03-31 21:47:06 +0200

Seen: 47 times

Last updated: Apr 03