install warning 1909 and internal error 2902

i’m trying to install libreoffice 4 1 1 2 and get
warning 1909 could not create shortcut libreoffice.lnk…
and then
internal error 2902 ixoshortcutpropertycreate…
whereafter the install rolls back and i have nothing.
please help
God bless
gabriel

Please detail what is your operanting system. Have you download from official site? http://www.libreoffice.org/download