64bit version of libreoffice freezes at start in windows 10 64bit russian

scr1 · May 23, 2020, 7:26am

32bit version of LibreOffice works fine

anon73440385 · May 23, 2020, 10:06am

Does it freeze, if you call in Safe Mode as well?

Right click -> Run on Windows Start menu (or Windows Key + R)
Type "%ProgramFiles%\LibreOffice\program\soffice" --safe-mode into Open text field (including the double quotes)
Click OK
Archive your profile expanding Advanced (click on the word Advanced right above Help button) and click Archive User Profile button
Click button Continue in Safe Mode

anon73440385 · May 24, 2020, 4:39pm

Regarding your “Answer”. I can’t do anything with the archived user profile. My procedure just mentions that step to assure a backup in case you have special files in your profile (mainly macros). In addition - see my answer.

scr1 · May 24, 2020, 2:31pm

Thanks for help! It run normally in Safe Mode! Send you archived profile. Unfortunately can’t attach .zip file. I’ll rename it to .jpg. Please, revert it to .zip, when you’ll receive it.libreoffice-profile.jpg

anon73440385 · May 24, 2020, 4:36pm

Please do **not** use *Add Answer* but **edit** your original question to enhance the details of your question. Thanks in advance …

anon73440385 · May 24, 2020, 4:36pm

Hello,

since it runs in Safe Mode your LibreOffice user profile is corrupted and you need to reset to factory defaults.

To reset the user profile perform:

Right click -> Run on Windows Start menu (or Windows Key + R)
Type "%ProgramFiles%\LibreOffice\program\soffice" --safe-mode into Open text field (including the double quotes)
Archive your profile expanding Advanced (click on the word Advanced right above Help button) and click Archive User Profile button
Select option Reset to factory settings
Activate [x] Reset entire user profile
Click button Apply Changes and Restart

Hope that helps.

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