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Error 1316 [closed]

asked 2012-05-08 09:01:53 +0100

bobinaugusta gravatar image

updated 2015-10-16 00:41:55 +0100

Alex Kemp gravatar image

I'm attempting to update my LibreOffice 3.4.0 to 3.5.3. I tried to uninstall 3.4.0 and received "Error 1316. A network error occurred while attempting to read from the file C:\Windows\Installer\libreoffice34.msi. Attempted to install 3.4.6 and 3.5.3 and received the same error.

What is file libreoffice34.msi and where can I get it?

Thanks.

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Closed for the following reason the question is answered, right answer was accepted by Alex Kemp
close date 2015-10-16 00:49:04.524989

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answered 2012-05-10 23:13:02 +0100

drone27of1 gravatar image

updated 2012-05-10 23:14:40 +0100

1316 error on windows is caused when the windows registry still has some information about the application but cannot find the installer file to remove it.
to fix this:
start > run > regedit
go to HKLM\Software\Classes\Installer\Products
search for libreoffice34.msi
delete the key found in 'Products' that contains the above
------------
the above tells Windows that X is not installed.

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answered 2012-05-08 22:19:08 +0100

manj_k gravatar image

You might try as follows:

  • Download LibO_3.4.0_Win_x86_install_multi.exe [26-May-2011 08:43 188M]downloadarchive.documentfoundation.org/libreoffice/old/3.4.0.2/win/x86/

  • Reinstall/Execute LibO_3.4.0_Win_x86_install_multi.exe (libreoffice34.msi is a file of the extracted *.exe)

  • Select Repair if LibreOffice 3.4.0 is still installed (the installer will offer this option)

  • Then (if successfully installed/repaired) restart your operating system, uninstall LibreOffice 3.4.0 via Control Panel, and restart your operating system again

  • Execute LibO_3.5.3rc2_Win_x86_install_multi.msi

  • If successfully installed: remove LibO_3.4.0_Win_x86_install_multi.exe, and the folder with the extracted *.exe

With a spark of hope...

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manj_k gravatar imagemanj_k ( 2013-07-06 13:30:34 +0100 )edit

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Asked: 2012-05-08 09:01:53 +0100

Seen: 2,007 times

Last updated: May 10 '12