Why does writer want to send a crash report every time I open it?

asked 2020-06-30 19:36:43 +0200

slb gravatar image

I have the latest version, but it happened on previous versions. I can properly save and close a document, but next time I open any document in the word document I receive a window that wants to send a crash report. What's going on and how can it be stopped?

edit retag flag offensive close merge delete


Had you sent such report? if you did, then the address of the report could be useful for a bug report, to see what had crashed (likely at the shutdown time).

Mike Kaganski gravatar imageMike Kaganski ( 2020-06-30 19:40:49 +0200 )edit

You should probably try to reset your user profile.

Opaque gravatar imageOpaque ( 2020-06-30 22:27:23 +0200 )edit