LibreOffice (Writer and Calc) hangs randomly.

asked 2020-07-04 15:48:56 +0200

Bedrock445 gravatar image

updated 2020-07-07 22:11:03 +0200

Alex Kemp gravatar image

It was installed and running fine. Yesterday, this began to happen at random times. The only way out is to go to task manager, end the task and then reload libreOffice and recover it, losing some work in the process. I reinstalled all of LibreOffice (6.4.4) and the problem is still there. Any ideas as to what I should do? Thank you!

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1.) don't panic, 1a.) if you are on valuable data - backup!, experiments only with copies, 2.) some more info, which OS, which Computer, how long did it work correctly, what changed, activity on disk or in task manger or a standstill, look for 'running ants' at the bottom of the screen, other programs work while LO blocked? 3.) does it happen on distinct actions? 4.) try with other files, 5.) provide a sample of a file that crashes, preferably with removed 'private data', 6.) try 'resetting' the, or starting with a 'clean', user profile, 7.) search here or 'the web' for other similar reports and try to find hints or solutions, 8.) wait for our pro's providing more hints and knowledge, 9.) sometimes - with big data on slow machines - LO seems frozen but is only busy saving auto recovery info, 10.) virus check? online virus scanners sometimes use ...(more)

newbie-02 gravatar imagenewbie-02 ( 2020-07-04 16:21:54 +0200 )edit

Where do you store your files (local disk, USB drive, NAS drive, OneDrive, GoogleDrive,...)?

If set, try to disable OpenGL in Tools -> Options -> LibreOffice -> View -> Category: Graphics Output -> Option: [ ] Use OpenGL for all rendering and check whether that fixes your problem

I reinstalled all of LibreOffice (6.4.4) and the problem is still there.

Please keep in mind that there are very rare cases, where reinstalling will fix a LibreOffice problem. Many problems are related to defects in a user's LibreOffice profile, which is not changed by re-installing LibreOffice (if you are on Windows the profile is in %appdata%\libreoffice\4\user)

Opaque gravatar imageOpaque ( 2020-07-04 16:34:50 +0200 )edit

I see a similar problem. I'm running LibreOffice Version:;, 1:6.4.4~rc2-0ubuntu0.18.04.1; CPU threads: 2; Linux 5.0; UI render: default; VCL: gtk3; en-US (en_US.UTF-8); Calc: threaded. I use Linux Mint Tricia 19.3 64-bit. I dropped back to kernel 5.4.0-37, but that makes no difference.

It first hung on a file of about 100K trying to open the paragraph format box. It's unpredictable; I can be successful on multiple attempts, and there are times when I first open the file that it fails immediately.

For a suggested workaround I renamed ~/.config/libreoffice/4/user, wiping out my profile. With a new (empty) file, I started down the profile options. Somewhere down the list, AND THE LOCATION IS NOT REPRODUCIBLE LibreOffice hangs. I changed icon size and home directory. There's no other system activity. System ...(plus)

richienh gravatar imagerichienh ( 2020-07-11 16:08:13 +0200 )edit