Ask Your Question
0

LibreOffice writer crashes using "Insert" "Special Character"

asked 2020-07-29 14:36:11 +0200

Tiberius gravatar image

Hello,

When trying to insert a special character in a document libreoffice writer crashes. There is a notification: " Due to an error, LibreOffice crashed. " This issue has not occured before. Any help or direction of help would be appreciated.

version: libreoffice-still 6.3.6-2, OS: Arch linux up to date, Laptop Thinkpad x230

edit retag flag offensive close merge delete

Comments

Does this happen in LibreOffice Safe Mode (Help -> Restart in Safe Mode) as well?

Opaque gravatar imageOpaque ( 2020-07-29 15:21:48 +0200 )edit

@Opaque Hi, thanks for reacting. No the problem does't happen in safe mode. The installation is still as it was after I installed it. No options were changed.

Tiberius gravatar imageTiberius ( 2020-07-29 15:58:38 +0200 )edit

1 Answer

Sort by » oldest newest most voted
0

answered 2020-07-29 16:06:15 +0200

Opaque gravatar image

updated 2020-07-29 16:06:51 +0200

Hello,

aqccording to your Safe Mode-Test response above, it is most likely your LibreOffice user profile being corrupt. Therefore you need to reset to factory settings using the following procedure:

To reset the user profile perform:

  • Start LibreOffice
  • Start in Safe Mode using Help -> Restart in Safe Mode and confirm the restart using button: Restart
  • Archive your profile expanding Advanced (click on the word Advanced right above Help button) and click Archive User Profile button
  • Select option Reset to factory settings
  • Activate [x] Reset entire user profile
  • Click button Apply Changes and Restart

Hope that helps.

edit flag offensive delete link more

Comments

@Opague Thanks, your solution worked.

Tiberius gravatar imageTiberius ( 2020-07-29 19:02:06 +0200 )edit
Login/Signup to Answer

Question Tools

1 follower

Stats

Asked: 2020-07-29 14:36:11 +0200

Seen: 26 times

Last updated: Jul 29