dont see anything after install on Win/Ubuntu

use this product for the 3 month, actualy try to use because i can’t see anything, changing the setting but there is no result:

please, if you know how to fix it, let me know, thanks you

problem doesn’t depened on the version, current version 7.0.0, the same problem was on 6.3.6.2

Not a specialist of Window$ nor Ubuntu, but I remember there are problems with dark theme. What happens if you change theme?

nothing( try it 100 times

What setting did you change? and are these images from each os install?

theme, No, just from win 10